HR & Admin Manager

The Human Resources & Admin Manager leads and manages the HR functions of the Association including recruitment, onboarding, career development, compensation and benefits, employee relations, and compliance with laws, rules, and regulations.  

Duties and responsibilities

1. Implement faithfully the organization’s existing HR policies and procedures based on best practices and in coordination with senior team.
2. Manage the HR department to ensure qualified personnel are supported to provide HR services to all other staff.
3. Coordinate with the leadership team to understand and execute the association’s HR strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
4. Manage the talent acquisition process including recruitment, interviewing, and hiring of qualified staff in collaboration with department managers to understand the skills and competencies required for openings.
5. Define job positions for recruitment, advertise the vacancy, manage the interview process, conduct reference checks, extend job offers, and carry out staff onboarding for new team members.
6. Ensure the smooth running of HR-related administrative tasks, such as timesheets, social security registration, leave management, and payroll administration.
7. Ensure that the payroll is processed and make sure that there is a good communication with the financial department and that the collection of documentation between the financial department and the Ana Aqra staff is properly executed (payslips, waivers, declarations, taxes, NSSF, subscriptions, bank accounts, and contracts).
8. Develop and implement new policies and SOPs based on best HR practices that align with the organization’s goals and objectives.
9. Ensure that all policies related to staff are respected and that the well-being of employees is well handled through regular communication with the wellbeing department and Senior Management.
10. Ensure that all policies related to HR and common departments respect the internal audit recommendations.
11. Ensure that a performance management system is established and implemented for all Ana Aqra staff.
12. Implement and annually update compensation program; rewrite job descriptions as necessary; conduct annual salary surveys, analyze compensation; monitor the performance evaluation program and revise as necessary.
13. Prepare and maintain a handbook on HR policy & procedure and ensure the implementation of an updated code of conduct.
14. Provide staff with orientation and updated guidelines.
15. Ensure that job descriptions are developed for new positions and reviewed/revised for ongoing positions as required.
16. Ensure that the organizational chart and staff’s contact information including staff’s personnel files are updated on a regular basis.
17. Provide coaching to direct supervisors as necessary in all aspects of the HR function, including salary and benefits administration, recruitment and hiring processes, employee relations, etc.
18. Plan, organize, provide leadership, and control all administrative functions.
19. Coordinate with the legal advisor on all legal issues related to the employees.
20. Perform other relevant tasks as assigned by the Executive Director.

Qualifications, Experience & Language

• University Degree in Human Resources or management. A Master’s degree is a plus;
• Minimum 5-7 years in the HR field (min of 3 years in Managerial Position).
• Fluent in written and spoken English and Arabic Language.

Knowledge, Skills & Abilities

• Highly proficient in the Microsoft Office suite with a particular emphasis on Word, Excel, and Outlook
• Demonstrated organizational skills, with a proven ability to manage personnel and handle HR-related issues simultaneously
• Excellent written and verbal communication skills
• Ability to manage and solve conflicts
• Ability to make difficult and rational decisions
• Ability to handle sensitive information with absolute confidentiality
• A keen sense of responsibility