Shop Manager

Responsibilities

Training, supervising, and evaluating employees.

Preparing employee work schedules.

Addressing employee disputes, questions, and concerns.

Ensuring all staff adhere to safety standards, company policies, and procedures.

Managing and accounting for all money-handling procedures.

Ordering, recording, and managing inventory.

Ensuring the shop is adequately stocked, clean, and visually appealing.

Motivating employees to reach sales goals and provide excellent customer service.

Handling customer complaints.