Restaurant Manager

Company Description

Soukeltayeb is a social enterprise founded in 2004 with the goal of improving the livelihood of small-scale farmers and producers in Lebanon while preserving Lebanese culinary traditions and rural heritage. The Soukeltayeb family includes various establishments such as The Farmers' Market, Tawlet, Beit, Dekenet, and Matbakh El Kell. These establishments serve as platforms for showcasing producers and farmers, promoting regional traditions through cuisine, providing guest homes, and supporting communities in need.

Role Description

Souk El Tayeb is looking for a Tawlet Mar Mikhael Manager:

Responsibilities:

 Manage Tawlet daily operations – staff & operations

 Administer clients’ relations – requests, inquiries, complaints resolution…

 Supervise kitchen operations – food quantity, quality, hygiene…

 Monitor staff schedules and ensure they fulfill tasks according to set standards

 Administer staff – number, appearance, personal hygiene, cleaning…

 Maintain premises up to set standards – aesthetics, cleanliness…

 Manage orders and inventory

 Ensure operations profitability – increase revenues and control costs

 Manage cash & finances – cash closing, bills payment, reconciliation…

 Report regularly

 Manage current catering projects in collaboration with the Operations manager

 Lead the catering team, internally and outsourced

 Develop and grow the catering function, locally and internationally

 Review Catering menus and develop new ones, in line with the SET mission

 Promote Souk el Tayeb’s Catering function

 Manage Customer Relations and grow its base, locally and internationally

 Develop the Catering function policies & procedures

 Develop and update the events calendar and report regularly.

Qualifications

 University Degree in Hospitality or Business Management.

 3 to 5 years of hospitality management experience.

 Extremely disciplined & organized.

 Proficiency using POS (Omega…).

 Excellent interpersonal & communication skills.

 Customer satisfaction and customer service skills

 Problem-solving skills/solution generation.

 Proficiency using Microsoft Suite (Excel, Word…).

 Fluent in Arabic and English, French is a plus.

 Ability to work in a fast-paced environment