- Main Tasks & responsibilities
- Promote Souk el Tayeb, develop existing catering projects, and solicit new catering business
- Identify catering business opportunities and provide revenue projection for catering events sales
- Sell on / offsite and abroad catered events
- Find new customers and ensure repeat business
- Establish a strong client base - updated database
- Research the latest catering trends to promote competitive catering services
- Manage Customer Relations
- Work closely with clients from initial contact through completion of the event confirming all details of the event and ensuring all details have been communicated with the operations team
- Consult with clients, providing plans and cost estimates
- Maintain contact with clients before, during, and after the event to ensure satisfaction
- Ensure excellent customer experience – premises, staff, food…
- Ensure strict compliance with all relevant Hygiene and Safety requirements
- Is involved in all
- Follow-up on customers’ inquiries, and needs – respond proactively
- Ensure customer satisfaction and handle complaints and issues
- Follow-up on payments and collection with Accounting
- Manage and Execute Catering Events
- Establish an ‘events’ calendar’
- Do the planning associated with each event, right through to delivery – menu planning…
- Develop proposals, in collaboration with the Managing Partners
- Coordinate catering activities amongst staff to ensure that a high quality of production and service is consistently maintained
- Coordinate quotations, logistics, and needed resources
- Plan menus in consultation with chefs and ordering supplies as required
- Follow up with the concerned chef on the planning and preparations for the catering event/service needs, equipment list…
- Liaise with catering suppliers, in collaboration with the Chef to ensure all resources are available
- Establish an events calendar and share it with the Managing partners for approval
- Share plan associated with each event, right through to delivery
- Share delivery status and outcomes – per event
Intervention Sectors
Food & Nutrition
Location
- Lebanon
Application Deadline
Organisation
Salary Range
800 to 1200 (USD)
Contract Type
Full Time
Requires a Cover Letter?
No
Experience Requirements
2 to 3 years
Education Degree
Bachelor Degree
Arabic
Fluent
English
Excellent
French
Good
Hide guidelines for wrong answers
No