Manager, MHPSS Technical

JOB SUMMARY:  The MHPSS Technical Manager supports the MHPSS department in provision of technical support related to MHPSS services  and conducting quality improvement plans. This position will work with the field teams to identify gaps in quality standards and develop implementation plans in coordination with the technical coordinators.  The Manager works with the M&E team to design quality monitoring tools that allow the M&E team to track progress in quality improvement activity implementation, which will in turn allow this position to support the management team in proposal writing, ensuring technical quality, relevance, and innovation of IMC MHPSS interventions/services in country.  

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Program Technical Support
•    Monitor performance and quality of MHPSS programs.
•    Develop a technical oversight plan to case management teams working at the Primary Health Care Centers in coordination with MHPSS Coordinator and MHPSS Technical Advisor.
•    Evaluate compliance with IMC technical standards through field visits, produce recommendations to improve program performance.
•    Contribute to the definition and updating of intervention strategies.
•    Review minutes of field technical meeting and share recommendations.
•    Disseminate internal technical standards and reference documents and accompany implementation.
•    Carry out and/or provide input to assessments, baselines studies and evaluations of community-based psychosocial activities.
•    Assist in developing quality control (appropriate methodologies, data collection techniques for assessments, indicators, and evaluations) of MHPSS services, interventions, and community-based psychosocial activities.
•    Assist in the process of project development through conducting technical review and recommending innovative interventions to address MHPSS needs in the community.
•    Take part in program discussions with National Mental Health Program and provide support as needed.
•    Advocate internally and externally for MHPSS-related activities, needs and concerns.
•    Provide MHPSS training sessions to other staff from different IMC departments or other organizations when needed.
•    Take the technical lead on any IMC MHPSS assessment/research prospects or publication that may be developed. 

Coordination and Communication
•    Attend technical meetings related to MHPSS program internally and externally.
•    Provide regular input in the MHPSS task force meetings with partners when needed.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Job Requirements

MINIMUM QUALIFICATIONS
•    Typically, bachelor’s degree in a mental health profession. Equivalent combination of relevant education and experience may be substituted as appropriate.
•    Typically, 5+ years of relevant provision of MHPSS services on different levels and MHPSS community-based approaches.
•    Strong proven knowledge and experience in providing technical support to MHPSS programs in emergency humanitarian settings.
•    Training and clinical supervision experience required.
•    Familiarity with IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings.
•    Excellent interpersonal, written, and oral communications skills.
•    Strong project management skills and a demonstrated ability to work with teams, prioritize tasks, meet deadlines, and ensure high quality work.
•    Emotional maturity and agility in working in a fast-paced environment.
•    Computer literacy with demonstrated experience in utilization of databases and Microsoft Office.
•    Fluent in English and relevant local languages. 

Additional Technical or Language Requirements

Please note, for Lebanon-based roles, we are only able to accept applications from candidates who are eligible to work in Lebanon. Since the position is a national role, we are unable to progress applications that would require sponsorship

Code of Conduct

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Misconduct Disclosure Scheme

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.