Data Collection Daily Workers

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Mercy Corps has been present in the Middle East since the 1980s and currently works in Yemen, Lebanon, Palestine, Jordan, Syria, and Iraq. Working in Lebanon since 1993, Mercy Corps is committed to generating positive opportunities for women, men, boys and girls from Lebanese, Syrian, and Palestinian communities, with a strong focus on engaging youth.  Mercy Corps exists to alleviate suffering, poverty and oppression by helping build secure, productive and just communities. Our programs focus on four sectors:  Economic Opportunities, Governance and Social Stability, Youth and Humanitarian interventions.

The Mercy Corps Lebanon team consists of over 80 staff working across three offices throughout Beirut, Tripoli and the Bekaa Valley.

About Forsa III Program:

FORSA III (Fostering Resilience by Strengthening Abilities III) program is a 1.3 million Euros one-and-a-half-year (Jun 2023 - Feb 2025) program focusing on strengthening employment pathways within the digital economy. The program aims to facilitate access to employment through a holistic and integrated approach that builds the skills of young people aiming to increase their work readiness while strengthening the capacities of the private sector to absorb and retain the skilled workforce. Hence, the program targets youth between the ages of 16-34 from Lebanese, Syrian, and Palestinian communities; as well as key market actors such as coworking spaces, digital and agro-food businesses, and TVET institutes - in targeted areas of Beirut-Mount Lebanon, Tripoli and Bekaa. 

The primary objectives of the program are:

The digital community is more market-responsive and conducive to income-generating pathways for young women and men.Local enterprises and institutions can start, sustain, or grow their business operations.

General Position Summary:

We are seeking to hire 3 daily individuals for data collection services.  The services include conducting on-the-phone data collection with FORSA III program beneficiaries. The data collectors will work closely with Mercy Corps’ MEL team.

Essential Job Responsibilities:
•    Attend the full in-person training on the survey and data collection at MCL premises.
•    Complete the Follow up and Endline surveys via phone (at least 15 assessments/day) for FORSA III participants over a maximum of 10 days.
•    Gather and accurately record survey responses
•    Ensure that the daily plan and targets are respected and adhered to
•    Ensure data entry, and/or reporting
•    Liaise and coordinate with the MEL team

Logistics and arrangement:
•    Enumerators will report directly to the MEL Officer.
•    Enumerators are expected to work from home for remote data collection. 
•    Assets used for data collection will be secured by MCL. 

Accountability:
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our project participants guiding international relief and development work, while actively engaging participating communities as equal partners in the design, monitoring and evaluation of our field projects.
Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience
•    Excellent data collection and communication skills (Arabic and English languages)
•    Ability to work effectively with an ethnically diverse team in a sensitive environment;
•    Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, taking into account cultural and language difficulties 
•    Demonstrable understanding of the concept of confidentiality, data safety etc.
•    Commitment to and understanding of Mercy Corps aims, values and principles

Success Factors
The successful Daily Data collector  will be bright, energetic, hard-working, and eager to learn. S/he will take a deep personal interest in humanitarian and development assistance. S/he will be attentive to detail and able to carry out assigned tasks in a timely manner and according to a very high standard of quality. S/he will be creative and flexible, contributing to developing and encouraging new and innovative solutions, but at the same time will not have any difficulty in adhering to systems and procedures. S/he will strictly follow all protocols related to safety and security, and holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling Mercy Corps’ values.

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.