Diakonia in partnership with RDFL are organizing a 4 day workshop in Beirut, Lebanon scheduled from 28 - 31 July. The workshop will bring partners from the MENA Region. It aims to strengthen partners’ capacity in applying the Core Humanitarian Standards (CHS) and establishing robust Complaints Mechanisms that enhance transparency, accountability, and gender-responsive practices within their organizations.
1. Introduction
1.1 Introduction
Diakonia is an international Faith Based development organization rooted in two churches in Sweden, the Swedish Alliance Mission and the Uniting Church in Sweden. The organization currently works through local offices in 24 countries in Africa, Latin America, Middle East and Asia by supporting local partners. Diakonia’s vision is a Just, Equal and Sustainable world. Our mission and goal are to change unfair political, economic, social and cultural structures that cause poverty, oppression, inequality and violence.
The basis for all our work is the will of people to change and improve the world. Our efforts are aimed at people whose lives are compromised by poverty, oppression and/or violence in various ways. Our strategy for change is to raise the awareness of individuals of their rights and empower vulnerable groups in society to come together and organize themselves to work for sustainable change. As a result, Diakonia organizes its strategies into the levels of knowledge/awareness, organizing, action and influence. Diakonia wants to give a voice to the poor and seeks to empower the rights holders to be the agents of change and owners of the process of demanding their rights.
We work in strong partnership with local organizations, based on common values, open dialogue and trust. With few exceptions, Diakonia does not implement projects but strengthens and empowers civil-society organizations to change their own reality. The concept of “good donor ship” is key to our work, characterized by partners’ ownership, support to partners’ own agendas and strategies and long-term predictable funding.
Diakonia promotes cross fertilizations, encourages synergy and coordination within the partner group in a country or regional program. In each Program we identify central obstacles and problems within our thematic areas, as well as forces for change in civil society. We search to find our specific niches, and with whom to build strategic alliances for greater impact.
Diakonia focuses on 6 thematic/intervention areas namely Human Rights, Democracy, Gender Equality, Social & Economic Justice, Conflict and Justice and Emergency Response and Disaster Resilience.
The Lebanese Democratic Women’s Gathering- RDFL is a secular non-governmental women's organization which works with the democratic forces and represents a part of the advocacy of secular democratic women’s movement, on the basis of international pacts and treaties, as well as the Universal Declaration of Human Rights and the Universal Declaration on the Elimination of Violence Against Women, in order to promote women’s status and participation and empower them, aiming at achieving full equality between both sexes.
1.2 Purpose of the Assignment
This assignment aims to improve Diakonia MENA Regional Program understanding of Complaints Mechanism and advance cognitive and skill abilities to adopt and implement the Core Humanitarian Standards in their organization and their work,
1.3 Scope of the Assignment
In order to successfully complete this assignment, the awarded consultant/s must:
- Desk Review for Diakonia's Global Strategy, and MENA Regional Program Strategy.
- Preparation of training material on the CHS commitments and the Complaints Mechanims.
- Conduct a four-day workshop in the third week of July, to advance partners' knowledge and skills on the tools and best practices that could be adopted in their organizations.
- Presenting a model and lessons learned to implement effective Complaints Mechanism.
- Promoting partner's knowledge and skills on CHS commitments and Complaints Mechanism.
2. Terms of Reference
2.1 Deliverables
- A four-day workshop in the third week of July, upon Diakonia MENA Regional Program Approval of the training materials and program.
- Follow-up and coaching Partners based on their needs identified in the partner survey and during the training
- A detailed MENA region context analysis focusing on gender justice and feminist principles.
- A comprehensive final report covers the assignment.
- Deliver the training materials, including the PPT , narrative, and any exercises.
- Provide 10 partner-compliant systems developed initially after the workshop
2.1 Qualification of the consultant and Team composition
The Consultant should have the following qualifications:
- Good understanding of humanitarian and international development cooperation, particularly preconditions for civil society development.
- Advanced degree in social sciences, development, sociology, business administration or other relevant/related fields.
- A proven track record with conducting beneficiary capacity building of similar nature.
- Strong working knowledge of the NGO sector in MENA region.
- Minimum ten years of professional expertise in humanitarian and international development cooperation, gender equality, women’s rights advocacy, and feminism.
- Team members proposed to be involved in this consultancy should have relevant experience for the consultancy assignment.
- Extensive experience in CHS and Complaint Mechanisms
- Demonstrated analytical and excellent report writing skills in the English language.
- Excellent communication and presentation skills.
2.3 Time Schedule
Trainers / Consultants are expected to be available from 15 July 2024 through October 2024. Kindly note that these are projected dates and are subject to rescheduling based on specific dates for each training.
Tasks Maximum Level of effort/ numbers of days
1 Desk review One day
2 Training and Material Preparation One day
3 Workshop implementation in the Four days
third week of July
4 Follow-up with partners Six days
5 Final Report One day
Total Thirteen days
The numbers of days here are estimated numbers
2.4 Terms of payment
Payment will be made and received in USD via bank transfer.
2.5 Contract Type
Consultancy Contract
3. Content of Tender
- Letter explaining similar experience
- A description of the approach, methodology and modalities for implementing the assignment, with gender mainstreaming, following the Terms of Reference.
- Action plan to meet the deliverables
- Cost Proposal with breakdown of cost. All costs shall include VAT. Technical and Financial proposals should be sent in 2 separate files/attachments
- CV of consultant.
- Signed Diakonia Code of Conduct for Suppliers (Appendix 2)
- Signed “Eligibility Confirmation” (Appendix 3)
4 Tender Submission
4.1 Tender Delivery
Interested candidates are invited to submit their proposal to: Recruitment@rdflwomen.org
4.2 Submission Deadline
The submission deadline is June 6, 2025, 4:00 PM (Beirut Local Time). National & International service providers are welcome to apply. Tenders that are submitted after the deadline will not be considered.
Selected service provider(s) will be notified within two weeks after closing date.
4.3 Tender Validity
Your tender shall be valid for 90 days after the submission deadline. This needs to be expressed in the tender.
5. Procurement Method and Selection Procedure
5.1 Procurement Method
Diakonia applies a simplified procurement method for this procurement.
5.2 Selection Procedure
Only complete tenders that were submitted on time and that fulfil the requirements in terms of the technical specifications and deliveries will be evaluated.
The contract will be awarded to the economically most advantageous tender, determined by the best price-quality ratio (quality and cost-based selection, QCBS).
The examination of submitted tenders will be carried out based on the technical and price criteria stated below, where the technical evaluation will have a weight of 60% and the financial evaluation a weight of 40%. The tenderer with the highest total points, will be awarded the contract.
The technical evaluation criteria for this procurement are:
Technical Criteria Max. points
1. Experience and expertise of proposed consultant(s) including 60
previous experience and the team expertise
2. Suitability of approach and methodology 20
3. Adequacy of time-plan 20
Total max points 100
The technical evaluation will be based on the following rating scale, whereby the percentage rate is multiplied with the maximum points for each criterion.
Rating scale Rate Definition
Poor 0% Not sufficient
Not entirely satisfactory 40% Sufficient in some respects but not as a whole
Satisfactory 60% Sufficient but lacks substantial advantages or have uneven quality
Good 80% Adequate and well suited to the purpose
Very Good 100% Gives added value and shows high quality on the whole
The tender must achieve a minimum of 50 points as a condition for further financial evaluation of the price.
The calculation of the total points for each tender is made according to the formula below, where the tender with the highest technical points will be recalculated to 100 technical points and the tender with the lowest price will get 100 financial points. The technical points are thereafter multiplied with the technical weight and the financial points are multiplied with the financial weight. The sum of the weighted technical and financial points = total points.
Total points = Proposal under x 100 x technical + Lowest price x 100 x financial
consideration weight Proposal under weight
Highest points consideration
6 Tender Information
Appeal
Decisions taken as part of Diakonia’s procurements are not possible to appeal against and Diakonia is not obliged to disclose the procurement documentation after completion of a procurement.
List of Appendices:
Appendix 1: Terms of Reference
Appendix 2: Diakonia´s Code of Conduct for suppliers (To be signed and submitted together with Tender)
Appendix 3: Confirmation of Eligibility (To be signed and submitted together with Tender)
Important: Diakonia has ZERO tolerance to breaches related to Safeguarding, fraud and corruption
Call Type
Call for Consultancies
Organisation
Remuneration Range
> 6000 (USD)
Intervention Sectors
Advocacy & Awareness
Gender issues
Duration of Contract
3 months
How to Apply
Interested candidates are invited to submit their proposal before 25 May 2025, 4:00 PM (Beirut Local Time) to: Recruitment@rdflwomen.org
Deadline
Countries
Lebanon