Enumerator

Responsibilities:

Conduct Patient Exit Surveys with service users of the Primary health care centers supported by MdM in Bekaa and Baalbek-Hermel.

• Review and validate the accuracy and completeness of all information gathered during surveys on a daily basis.
• Operate under the guidance and support of the MEAL Officer based in the Zahle Office.
• Participate in an induction session to cover the survey questionnaire and to familiarise the use of the tablets for data collection.
• Address any discrepancies and report challenges related to the activity to the MEAL Officer.
• Facilitate the daily transfer of information to the MEAL Officer, stating the total number of completed surveys, challenges encountered during data collection, feedback from cases requiring special attention, and notable highlights.  

The interviewer is required to be present at the Zahle Office at 08:00 AM on the days during which data collection is implemented.

Competencies:

• Proficient in conducting interviews, demonstrating an ability to extract relevant information.
• Attention to detail, reliability, and strong communication and reporting skills
• Ability to listen carefully and identify points of interest to be elaborated.
• A commitment to respecting confidentiality and adhering to data protection principles.

Personal qualities:

• Possesses a strong commitment toward beneficiaries.
• Dynamic, self-motivated, conscientious, professional, devoted, honest, and discreet
• Committed to humanitarian principles.
• Flexible, able to work in a multi-disciplinary and multi-cultural team.
• Open-minded and respects different cultural backgrounds and mindsets.
• Flexible with scheduling: work can be scheduled on different dates in case circumstances obliged MdM to change planned dates, and may include weekends.

Residents of the Bekaa area will have priority in selection due to ease of access to implementation locations.

Experience:

• Demonstrated experience in community outreach and/or volunteer work.

Essential prior experience in engaging with refugee communities to ensure understanding of their perspectives and needs.