Community Development Coordinator

Helem is the first LGBTQIA+ rights organization in the Arab world, officially established in Beirut, Lebanon in 2001. Its mission is to lead the struggle for the liberation of Lesbians, Gays, Bisexuals, Intersex, Transgendered, Queer (LGBTQIA+), and other people with non-conforming sexualities and/or gender identities in Lebanon and the SWANA region from all sorts of violations of their individual and collective civil, political, economic, social, and cultural rights. Our goal is to empower young LGBTQIA+ leaders to advocate for their own liberation. We seek to create initiatives and spaces where our communities can leverage unity through diversity and build power. We protect and support individuals with the resources to resist the harm caused by homophobia and transphobia. We empower our youth through education and community building and mobilize to change the laws, policies, and practices that deny us equality and reduce our quality of life.

Helem’s Community Center is seeking a proactive Community Development Coordinator to lead the  membership program, support and grow community-led groups, co-manage budgets and logistics, and ensure activities align with Helem’s mission and values. This role also involves coordination, external engagement, documentation and people management. If you're passionate about LGBTQI+ rights and skilled in community organizing and empowerment, join us in making a lasting impact.

Tasks:

1. Manage Helem’s membership program including its meetings, activities and events in coordination with relevant colleagues. Ensure that the former are in adherence to the organization’s guidelines, rules, values, and are in accordance with its goals and objectives.
2. Increase Helem members’ level of commitment and engagement within the membership program and the community center department.
3. Support the creation, development and growth of community-led groups to address common needs and interests within LGBTQI+ communities, in collaboration with relevant colleagues.
4. Develop and manage meticulous logs and databases of all members, clubs, committees, and beneficiaries of the community department. 
5. Develop and maintain accurate records and databases of all members’ efforts, meetings, activities and events.
6. Co-manage budgets, logistics, and administrative duties related to the community center department programs, projects, activities, and meetings, ensuring activities’ and logistics’ needs are met.
7. Co-design, revise and implement necessary tools, guidelines and operating procedures for the community center department programs and projects.
8. Engage with external stakeholders and agencies, communicate with participants, mobilize members and support the community department team in all forms of organizing and communication with members, volunteers, and beneficiaries.
9. Ensure all members, beneficiaries or visitors of the community center department are abiding and being treated in accordance with its guidelines, regulations, rights, and responsibilities. Support  conflict resolution efforts when needed.
10. Present written and/or verbal reporting.
11. Provide timely and professional responses to requests via phone, email,  or in-person ensuring appropriate follow up and resolution. 
12. Participate in internal and external meetings relevant to the community center department and organization.

Education and work experience:

• Bachelor’s degree (e.g., in community development, social sciences, human rights, social work, or related fields);
• 2-3 years of professional experience in community settings, community empowerment, community development, or advocacy;
• Passion for social justice and LGBTQI+ rights;
• Cultural sensitivity and empathy toward diverse marginalized communities;
• Experience working with LGBTQI+ communities and/or knowledge and familiarity with issues of particular relevance to this population;
• Excellent management, organizational, and record‐keeping abilities;
• Strong verbal and written communication skills;
• Ability to troubleshoot conflicts and maintain professionalism and confidentiality;
• Capacity to work effectively both independently and as part of a team;
• Strong computer literacy required in MS Office;
• Fluency in Arabic and English, French is a plus.