Operations Manager

Key Responsibilities

1. Government & Regulatory Engagement

- Serve as the organization’s primary liaison with relevant government ministries (e.g., Ministry of Interior, Ministry of Finance, etc.).

- Work with the accounting firm to ensure timely submission of legal documents, annual reports, registrations, and compliance materials.

- Track and manage the organization’s legal obligations under Lebanese law.

2. Organizational Systems

- Lead the setup and management of key operational systems including: Procurement management, HR and payroll systems, Sales processes, Production processes and Quality Control Management

- Implement and improve internal systems for task tracking, document management, and reporting, etc.

- Train staff on implementation of new processes and tools and ensure continual use

- Facilitate team coordination and communication

3. Financial Administration

- Oversee the establishment of a bank account and serve as point of contact for financial institutions.

- Work closely with external accountants to ensure transparent financial systems and reporting.

- Oversee the Bookkeeper to input transactions and produce monthly financial reports.

- Support the annual audit, and donor reporting processes.

- Ensure clear financial procedures and controls are in place.

4. Compliance & Risk Management

- Maintain up-to-date records of all legal, contractual, and regulatory documents.

- Monitor compliance with labor, data protection, and financial regulations.

- Identify and flag operational risks and propose mitigation measures.

Preferred Qualifications

4+ years of relevant experience in operations, administration, or nonprofit management (startup/NGO experience preferred)

Strong organizational, planning, and team coordination skills

Comfortable working independently and wearing multiple hats

Experience with finances and budgeting

Excellent written and verbal communication skills (English & Arabic required)

Alignment with our mission and a proactive, can-do attitude

Experience working with part-time or remote teams

Familiarity with donor reporting or grant compliance

Comfort with tools like QuickBooks

Don't hesitate to apply even if you don't have all these qualifications!

Perks & Benefits

Salary of 1,800-2,000$ USD/month (depending on experience) 

Shape the growth of an impactful organization from the ground up

Work with a passionate, values-driven team

Flexible hours and room to grow your role as we scale

Endless supply of reusable pads (just kidding, but you'll get some!)

Diversity, Equity, and Inclusion Statement:

WingWoman Lebanon is committed to building an inclusive and diverse workplace where everyone is valued and empowered. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or any other characteristic. Diversity strengthens our team, and we encourage all qualified candidates to apply.

Research shows that women and other underrepresented groups often hesitate to apply for roles unless they meet every single requirement. If this role excites you and you believe you could be a good fit, we strongly encourage you to apply, even if you don’t meet every listed qualification. We’d love to hear from you.