Administrative Assistant

Responsibilities:

• Perform administrative and clerical tasks such as scanning, printing, and filing documents.
• Insert leads that come via landline, messages, email, and WhatsApp into the CRM system.
• Contact missed calls until they are answered.
• Prepare and edit letters, reports, memos, and emails.
• Take notes and set reminders for meetings and important tasks.
• Maintain and clean shared and hard copy documents.
• Ensure the office environment is clean, presentable, and hospitable.
• Direct incoming phone calls to the appropriate departments or individuals.
• Assist all departments with their clerical tasks as needed.
• Clear and update property information on the CRM.
• Monitor and review photos before uploading them on Apimo.
• Handle system data backup every month.
• Coordinate with Apimo for PBM (software, website, and technical support).
• Print reports from the punching machine.
• Prepare PowerPoint presentations.
• Troubleshoot and fix hardware and software issues.
• Troubleshoot network issues (routers/switches).
• Monitor and maintain all office computers.

Qualifications:

• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Familiarity with CRM systems and data entry.
• Basic knowledge of hardware and software troubleshooting.
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Strong organizational skills with the ability to multitask.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.