Accommodation Services (hotel) - across Lebanon - ( FWC agreement 2026 )

Nusaned invites qualified accommodation service providers, including hotels and lodging facilities, to submit bids for a framework agreement for accommodation services across Lebanon for 2026.

The objective is to establish a pool of reliable service providers for staff travel, program activities, and partner stays, ensuring quality, safety, and cost-effective lodging.

Suppliers are required to submit:

• Technical offer describing capacity and facilities
• Financial offer specifying standard rates and conditions

2. Background

Nusaned is a non-governmental organization providing humanitarian and development support across Lebanon. Reliable accommodation services are required to facilitate staff travel, partner visits, and operational requirements.

3. Scope of Services

3.1 Accommodation Services

• Hotel or lodging facilities for staff, partners, and visitors
• Provision of standard room categories (single, double, family)
• Room services including basic amenities (bed, bathroom, towels, etc.)
• Optional facilities: Wi-Fi, breakfast, laundry, meeting rooms
• Compliance with safety, hygiene, and local regulations

3.2 Booking & Reservation

• Supplier to provide flexible booking based on short or long notice
• Confirmation of availability within 24–48 hours of request
• Support for urgent reservations or last-minute changes

3.3 Optional Services

• Airport transfers or local transport (quoted separately)
• Meeting or conference room rentals
• Catering services in rooms or hotel restaurants
• Group bookings for workshops or training events

4. Supplier Qualifications

Suppliers must demonstrate:

• Valid hotel or lodging license in Lebanon
• Minimum 3 years of experience in providing accommodation services
• Proven capacity to provide a large number of rooms across multiple locations
• References from at least two similar clients (NGOs, companies, UN agencies)
• Compliance with Lebanese safety, fire, and health regulations

5. Submission Requirements

1. Technical Offer
   • Description of accommodation facilities, capacity, and amenities
   • Booking and reservation process
   • Standard room types and optional services
   • Previous experience and references
2. Financial Offer
   • Room rates per night (single, double, triple)
   • Breakfast inclusion, taxes, service charges
   • Optional services pricing (meeting rooms, transfers, catering)
   • Price validity: minimum 12 months

3. Administrative Documents
   • Company registration and business license
   • VAT registration (if applicable)
   • Insurance coverage (liability, fire, etc.)
   • Authorized signatory identification
4. Ethical Compliance Declaration
   • Adherence to anti-fraud, anti-corruption, labor, and environmental standards

6. Operational Terms

• Supplier must guarantee room availability upon request, subject to advance notice
• Flexibility for urgent bookings and last-minute cancellations
• Rooms must meet minimum quality and hygiene standards
• Supplier must provide documentation or confirmation for each booking
• Any damage or service failure will be the responsibility of the supplier

7. Evaluation Criteria

Criteria

Weight

Technical compliance & capacity

50%

Financial competitiveness

40%

Past performance & references

10%

Note: Technical compliance is mandatory; proposals failing to meet minimum standards will be disqualified.

8. Framework Agreement Conditions

• Duration: 12 months (2026)
• No guaranteed minimum number of nights; bookings on demand
• Fixed room rates for the duration of the agreement
• Supplier must provide availability across Lebanon
• Purchase Orders / Service Requests issued as required

9. Ethical & Compliance Requirements

Suppliers must ensure:

• Compliance with anti-fraud, anti-corruption, and ethical labor practices
• Safe, secure, and hygienic lodging
• Confidentiality and discretion for all guests
• Adherence to local fire, safety, and labor regulations