HEAD OF FUND DEVELOPMENT & COMMUNICATIONS (FDC)

Mission of the position:

The main aim of the Head of FDC is to pursue opportunities in Lebanon to cover the Member Association’s running costs and investments from private, corporate and public sector donations in order to increase / establish the financial self-sufficiency of the Member Association, to define, implement and fulfil the middle-term FR /FDC strategy reflected in the business plans of the Member Association and to publicly communicate the mission and the achievements of SOS Children’s Villages.

SOS Children’s Villages has zero-tolerance policy towards sexual exploitation, harassment, abuse, fraud, and corruption, among other safeguarding aspects. We also provide equal employment opportunities to all employees and qualified applicants without discrimination based on race, color, religion, gender, age, disability, or marital status. SOS Children’s Villages complies with all applicable laws related to non-discrimination in employment.

Main responsibilities:

• Defines, implements and fulfils the middle-term FR/FDC strategy reflected in the business plans of the Member Association. This includes donations in kind and public funding

• Plans, monitors, evaluates and analyses the fundraising activities according to defined planning and reporting procedures and against defined and agreed KPIs

• Positions SOS Children’s Villages as a strong and consistent brand among potential and existing supporters based on SOS Children’s Villages roots, vision, mission and values

• Works according to globally valid manuals and guidelines and the Fund Development & Communication Department’s planning and reporting procedure

• Pursues opportunities for the country to internally and externally promote the Member Associations’ activities in order to increase the public recognition and foster a positive image with the overall goal to support fundraising activities, sets up the External Communications concept and the External Communications plan reflecting the strategy and the development of External Communication in the country, is responsible for fulfilling the External Communications plan of the Member Association

• Drives fundraising innovation in all fields of Fundraising like products, channels, target groups, database solutions etc.
• Develop and implement in-kind strategy

Leadership responsibility - people management

• Supervises and leads the national Fundraising team in the Member Association incl. all leadership tasks from recruitment decisions to managing the team as well as individual performance and ensuring the development of direct reports
• Acts as a role model and further develops individuals and team through performance- and  talent management

Local Fundraising

• Develop FDC strategy and Leads the Fundraising team in the Member Association to reach targets through different acquisition and retention channels.
• Develop and implement in-kind strategy
• Develop Fundraising products to reach individual and institutional givers.
• Implement and monitor loyalty system

International sponsorships

• Responsible for sponsorship work in the country, implements the necessary organisational systems and procedures so that the sponsorship programme runs smoothly. As all levels of the organisation work together to increase sponsors’ commitment and offer mutual support, and share information, knowledge and expertise, is directly responsible for ensuring that sponsorship works within the country runs smoothly according to the International Sponsorship Policy Support Document

Child & Adult, Funds & Asset Safeguarding

• Comply with the Code of Conduct, Child and Youth Safeguarding Regulation and Policy, Misconduct Incident Management Regulation; The Sexual Misconduct regulation (Prevention and protection against sexual harassment, exploitation and abuse, PSHEA), Anti-Corruption Regulation and follows all reporting and responding procedures.
• Responsible within own area of work to raise awareness of the child & adult principles and to prevent and protect children from all forms of abuse, abandonment, exploitation, violence and discrimination,
• Responsible within own area of work to raise awareness of the funds and assets safeguarding to maintain the highest standards of integrity, ethical conduct and professionalism.
• Supports programmes/projects in preventing and mitigating child & adult safeguarding risks for children & adults and in planning and providing rehabilitation support in child & adult abuse incidents.
• Supports programmes/project in preventing and mitigation risks of corruption.
• Reports immediately any child & adult, funds & asset safeguarding suspicion, concern, allegation or incident following Misconduct Incident Management Regulation.

This position involves working with an NGO committed to children and human rights and is subject to strict safer recruitment checks. The successful candidate will be required to complete safer recruitment checks including criminal record and reference checks to help verify their suitability to work for SOS Children’s Villages. In addition to assessing candidates' ability to perform the duties of the post, in  the selection process will be also explored the motivation and approach of the candidate to safeguarding

Must criteria

• • Creative, inspirational leader with entrepreneurial skills who is both strategic and also willing to work "hands on"
  • She/he needs to have people management skills and a strong commitment to meet agreed targets
  • She/he also needs to be able to actively identify and open new opportunities for financial support and maintaining high ethical fundraising standards
  • She/he has to be a state resident with proven understanding and knowledge how things work in the country and well integrated in local business networks (e.g. membership of professional associations) and society
  • Can identify with the vision, mission and values of SOS Children’s Villages
  • Driving license

Competencies – knowledge, skills, abilities

• • University degree ideally in marketing and sales, business administration or social science
  • Proven track record of at least 3-5 years in fundraising or similar profession in a leading position
  • Proven track record in direct marketing and at least one other FR-channel (online, F2F, SMS, etc)
  • Proven track‐record of at least 5 years in sales and marketing either in the profit sector in a senior position – offline and/or online
  • Experience in the use of online marketing, use of social media as part of a fully integrated FR approach
  • Good understanding and practical experience of Customer Relationship Management (CRM) systems incl. database solutions being able to manage the full donor life cycle
  • A proven track record of at least 3‐5 years in leadership and management
  • Able to lead, motivate, mentor, coach and manage the fundraising team
  • Capable of setting and achieving ambitious and realistic targets
  • Able to represent and be professionally comfortable with High Net Worth Individuals and SOS national major donors
  • Experience and competence in dealing with managing income and expenditure budgets
  • A strong result focused orientation combined with a proven competence in strategic planning, budgeting, analysis and evaluation
  • Proven market analysing skills
  • Efficient in time and resource management
  • Excellent oral and written communication and presentation skills both local language and English
  • Able to deal with the challenges of a complex international organisation
  • Self‐motivated, determined, innovative and with a “can do” mentality, i.e. ability to identify and take advantage of fundraising opportunities with an entrepreneurial spirit and not rely on brand awareness. Must proactively “sell” the SOS national association.
  • Service culture approach: able to understand the language, needs and able to fulfil the needs and expectations of diverse donors (private, corporate, public, institutional)
  • Strong social and networking skills and in initiating and developing professional relationships
    on a national level as well as within the professional FDC network of SOS Children’s Villages
  • Well‐groomed and self‐confident character and appearance
  • Able to deal with challenges and stress situations

• • Good working knowledge and use of MS Office (Word, Excel, Power Point, Lync)
  • Experience with high‐level negotiations and management of partners and service providers