Inclusion Officer

Key Responsibilities

Programmatic & Organizational Inclusion

• Support Nusaned in promoting equal, safe, and meaningful access for persons with disabilities across all programs, services, and internal practices.
• Review, understand, and support the implementation of disability inclusion, safeguarding, and protection policies, ensuring practical application at field and organizational levels.
• Provide technical support to the program and PDQ departments throughout the project cycle (design, implementation, monitoring, and evaluation) to integrate disability-inclusive approaches.
• Support the identification, analysis, and reduction of physical, communication, informational, and attitudinal barriers affecting persons with disabilities.
• Collaborate with the People & Culture department to promote inclusive recruitment, onboarding, training, and service delivery practices.

Capacity Building & Awareness

• Support the design and delivery of awareness sessions and trainings for staff, partners, and volunteers on disability inclusion, accessibility, and inclusive programming.
• Contribute to strengthening staff capacity on rights-based and inclusive approaches, in coordination with P&C, PDQ, Safeguarding, and MEAL teams.

Tools, Guidelines & Coordination

• Support the development, review, and adaptation of tools, guidelines, and communication materials to ensure accessibility and inclusion.
• Coordinate with the Head of Operations, People & Culture to ensure that inclusion standards and commitments are applied consistently across programs.
• Contribute to documentation of lessons learned, good practices, and challenges related to disability inclusion.

Other Responsibilities

• Perform any additional tasks related to inclusion, protection, or accessibility as requested by the Project Manager and/or Head of Operations, People & Culture management and in line with organizational priorities.

Reporting & Working Relationships

Reports to: Project Manager and/or Head of Operations, People & Culture

Supervisory Responsibility: None

Works Closely With: PDQ Manager, Department Heads, People & Culture, Communications, MEAL, AAP & Safeguarding teams, field officers, and volunteers.

Qualifications & Experience

Education

• Bachelor’s degree in Social Work, Psychology, Special Education, Public Health, or a related field.

Experience

• 2–3 years of experience working with persons with disabilities in humanitarian or development contexts.
• Minimum 1 year experience supporting or delivering trainings, awareness sessions, or community engagement activities.
• Previous experience working with NGOs or community-based organizations is an asset.

Knowledge & Skills

• Strong understanding of disability inclusion, protection principles, and rights-based approaches.
• Ability to work collaboratively across departments and with diverse project teams.
• Strong communication, facilitation, and coordination skills.
• Fluent in Arabic and English (spoken and written).
• Ability to work independently as well as within multidisciplinary field teams.
• Strong organizational and time-management skills.
• Ability to adapt to fast-paced, dynamic humanitarian environments.