Pharmacy Supervisor - Capacity Building and Pharmaceutical Oversight– Bekaa – Activity Rate 100%

Doctors Without Borders / Médecins Sans Frontières (MSF) is an international medical humanitarian organization created by doctors and journalists in 1971. Today, MSF provides independent, impartial assistance in more than 60 countries to people whose survival is threatened by violence, neglect, or catastrophe, primarily due to armed conflict, epidemics, malnutrition, and exclusion from health care or natural disasters. MSF in Lebanon currently has 2 projects mainly on primary health care and mental health, in Wadi Khaled and the Bekaa valley.

MSF is committed to achieving diversity, equity, and inclusion within its workforce irrespective of gender, nationality, disability, sexual orientation, culture, religious and ethnic backgrounds. All job applications will be treated in strictest confidence.

Starting date: ASAP

Type of contract: 100%, fixed term 12 months

Updated competitive salary package with benefits including allowances, medical coverage, and 5 weeks of paid leave per year

Place of work: Bekaa (based in Baalbek)

Salary: 150,645,684 LBP per month (USD 1,683 per month) 

Scope of responsibility: MSF

Ensuring general functioning of the pharmacy and supervising pharmacy supply chain processes in accordance with MSF standards, protocols and procedures, in order to ensure its efficiency and operating availability.

Specific Accountabilities

The pharmacy supervisor will be in charge of supporting and overseeing the activities of the Baalbek Governmental PHCC, the PHCCs, and the MMUs activities.

1. Pharmaceutical Coordination and Oversight

• Serve as the primary pharmacy focal point for MSF support to the Pediatric and PICU departments at Baalbek Governmental Hospital.
• Coordinate with hospital pharmacists, MSF medical teams, Pharmacy manager and the supply department to ensure continuous drug availability for inpatient and emergency pediatric care.
• Support implementation of MSF pharmaceutical policies and national pediatric medication guidelines within the hospital pharmacy and pharmacy manager.

2.  Medication and Stock Management, Reporting, and Ordering

• Supervise reception, storage, and internal distribution of pediatric and PICU medications, ensuring compliance with good storage practices and cold chain requirements.
• Monitor daily drug consumption, detect potential stock ruptures, and initiate timely replenishment requests.
• Organize pharmacy orders based on gap analysis and consumption trends specific to the Pediatric and PICU services in the collaboration of BGH pharmacist.
• Maintain accurate stock control systems (stock cards, electronic databases) and conduct regular physical inventories.
• Ensure proper storage and handling of controlled and high-risk drugs (antibiotics, sedatives, narcotics, and emergency medicines).
• Ensure regular and accurate inventory management of all pediatric and PICU medications and consumables.
• Prepare with the BHG pharmacist  and submit weekly and monthly pharmacy reports, including consumption trends, shortages, and wastage analysis.
• Coordinate with MSF supply and hospital pharmacy teams for timely procurement, reception, and distribution of drugs and medical items.

3. Rational Drug Use and Quality Assurance

• Support prescribers and nursing staff in rational pediatric dosing and formulation selection, ensuring adherence to MSF and MoPH protocols.
• Monitor the use of critical medicines (e.g antibiotics, electrolytes, insulin, parenteral nutrition) to prevent misuse or overprescription.
• Ensure quality assurance by checking expiry dates, batch traceability, and temperature monitoring of sensitive items.
• Contribute to pharmacovigilance activities by reporting adverse drug reactions and medication errors.

4. Support to Clinical Services

• Collaborate with Pediatricians and PICU clinicians to forecast medicine needs based on admission trends and case severity.
• Ensure availability of emergency drugs and resuscitation kits in both services, with periodic verification and replacement of used or expired items.
• Assist in updating and validating ward-level medicine lists and emergency stock kits.
• Facilitate supply of consumables and reagents needed for pediatric laboratory and PICU monitoring (e.g., heparin tubes, infusion sets, syringes).

5. PHCC pharmacy support and management

• Supervise and monitor the pharmaceutical management system at PHCCs, ensuring compliance with MSF and MoPH standards.
• Verify stock levels, consumption trends, and expiry dates of all medical items at PHCCs.
• Ensure accurate and timely data entry in stock and pharmacy registers (incoming/outgoing, consumption, expiry monitoring).
• Conduct monthly physical inventories and ensure reconciliation with data records.
• Review and validate monthly drug requests based on consumption, morbidity, and activity plans.
• Ensure proper storage conditions, respecting temperature, light, and humidity control measures.
• Support PHCC staff to maintain clean, organized, and secure pharmacy areas.
• Supervise the dispensing process, ensuring prescription accuracy, rational drug use, and patient counselling.
• Support the PHCC team in implementing pharmacy SOPs, IPC standards, and waste management protocols.
• Identify and report any drug ruptures, overstock, or near-expiry drugs, and propose corrective actions.

6. Responsibilities in MMU (Mobile Medical Unit) Activities

• Ensure availability of essential drugs and materials for MMU activities, according to the standard MMU kit list.
• Coordinate and validate weekly MMU drug requests and replenishments.
• Monitor the use, storage, and return of medications used during mobile activities.
• Supervise MMU nurses and dispensers on rational drug use and proper documentation.
• Ensure all MMU consumption data and stock cards are updated and submitted on time.
• Conduct regular spot checks and supervision visits to MMUs to ensure compliance with pharmacy procedures.
• Guarantee traceability of all medications distributed through MMUs, including narcotics and cold-chain products.

7. Supply Chain and Stock Management

• Act as the focal point between the Bekaa project and PHCC for all pharmacy orders and follow-ups.
• Organize and prioritize pharmacy orders according to the YMCA gap analysis, ensuring urgent and critical needs are covered first.
• Verify reception, quantity, and quality of received items before distribution to field sites.
• Ensure appropriate management of buffer stock to prevent stock-outs at PHCC or MMU level.
• Follow up on cold chain management for temperature-sensitive medications (e.g., insulin, vaccines).
• Monitor and report on drug ruptures or supply delays, proposing interim solutions.

8.Capacity Building, and Support

• Provide regular technical supervision and coaching to MMU pharmacy staff.
• Provide regular technical support to PHCC staff.
• Conduct on-the-job training on rational drug use, prescription review, inventory management, and IPC standards.
• Support medical staff (MDs, nurses) on rational drug prescribing practices through joint supervision and feedback.
• Conduct structured competency assessments and develop targeted capacity-building plans in coordination with MSF and PHCC focal points

9. Data and Reporting

• Ensure accurate documentation of drug consumption and wastage for Pediatric and PICU units.
• Prepare and share monthly pharmaceutical reports highlighting trends, ruptures, and corrective actions.
• Contribute to monitoring indicators for drug consumption, stock reliability, and rational prescription rates.

10.  Coordination and Strategic Support

• Participate in regular coordination meetings with hospital management, MSF medical team, pharmacy manager, and MoPH pharmacy representatives.
• Support the implementation of the hospital support plan and MoU commitments related to pharmaceutical activities.
• Provide input for future planning and scaling of pharmacy support within pediatric and critical care department.

Requirements

Education

• Essential: Degree in Pharmacy (Bachelor’s or Doctor of Pharmacy) from a recognized university
• Essential: Ministry of Public Health (MoPH) license to practice as a pharmacist in Lebanon
• Essential: Certificate of registration with the Lebanese Order of Pharmacists (LOP)
• Desirable: Postgraduate training or specialization (Clinical Pharmacy, Hospital Pharmacy, Pediatrics, or relevant residency/rotation experience)

Experience

• Essential: At least 1year certified work experience as a pharmacy manager
• Desirable: Previous experience with MSF or other local and/or international NGOs.

Languages

• Essential: Full professional proficiency using the Arabic and English Language.
• Desirable: Elementary to limited professional proficiency using the French Language.

Knowledge

• Essential: Intermediate to advanced computer literacy using MS-office applications (MS-Word, MS-Outlook, MS-Excel).

Competencies 

• Results and Quality Orientation                  L2
• Teamwork and Cooperation                        L2
• Behavioural Flexibility                                   L2
• Commitment to MSF Principles                   L2
• Stress Management                                       L3