Trainer – Safe Referral & Service Mapping Training

Purpose of the Assignment

To design and deliver three 1-day specialized trainings that build the technical capacity of referral focal points to:

• Understand protection principles and safe referrals
• Apply inter-agency referral pathways
• Map services accurately
• Handle cases ethically, confidentially, and safely

3. Scope of Work

The trainer will:

A. Preparation

• Review ALA’s project framework and inter-agency referral tools
• Adapt training materials to the camp context
• Develop:
  • Agenda
  • PPT presentations
  • Case studies & role plays
  • Pre/Post tests
  • Practical referral exercises

B. Delivery (3 Trainings)

Each training will be 1 full day (6–7 hours) and include:

Session Area

Key Topics

Protection Foundations

CP, GBV, Health & Legal protection basics

Safe Referral Principles

Confidentiality, consent, Do No Harm, survivor-centered approach

Inter-Agency Referral System

How referral pathways work in Lebanon

Service Mapping

Identifying services in the camps & surroundings

Case Handling

Receiving disclosures, documentation, and referral decisions

Practical Exercises

Role plays, mapping exercises, case scenarios

C. Coordination

• Coordinate with ALA Project Manager & Protection Focal Point
• Align with UNRWA and local service structures

4. Deliverables

Deliverable

Timeline

Training agenda & materials

Before first training

Pre/Post tests

During each training

3 training reports (1 per location)

Within 7 days after each session

Final summary report

After completion of all trainings

5. Target Participants

40 referral focal points (community members + NGO workers) working in:

• Child Protection
• GBV
• Health
• Legal services

Locations:

• Sabra & Shatila Camps
• Mar Elias Camp
• Borj Barajneh Camp

Duration of Assignment: 3 training days total (1 full day per location)

Dates of Trainings :

• Sabra & Shatila Camps : 12 February 2026
• Mar Elias Camp : 13 February 2026
• Borj Barajneh Camp : 16 February 2026