CP Case Worker- Ras Baalbeck

In order to apply for this vacancy you need to complete the template on the following link:

https://ee.kobotoolbox.org/single/W3Z0TSVn
 

Main Tasks:

• Manage a caseload of up to 35 cases throughout the 7-month project period, ensuring timely, effective, and high-quality service delivery.
• Conduct comprehensive assessments, develop individualized case management plans, and ensure consistent follow-up and implementation in line with approved Standard Operating Procedures (SOPs).
• Ensure all ongoing cases are continuously evaluated, followed up, and properly closed through closure interviews and documentation.
• Identify and assess beneficiaries’ needs for educational kits, hygiene kits, and MHM kits, and coordinate with the center team to ensure proper and well-documented distribution.
• Coordinate effectively with internal departments and external service providers to facilitate referrals and ensure beneficiaries’ access to specialized services, including legal, psychosocial, medical, or educational support.
• Ensure that all external and internal referrals are accurately documented and tracked, with updated records maintained in accordance with confidentiality and ethical standards.
• Plan daily, weekly, and monthly case management interventions efficiently, ensuring all activities are well-documented and aligned with intervention strategies.
• Conduct home, school, and/or institutional visits as needed, ensuring objectives are achieved and all required forms and reports are properly completed.
• Implement socio-medical interventions—individual and group-based—as per the established intervention strategy and designated premises.
• Evaluate and address the needs of beneficiaries in terms of education, technical training, and psychosocial development, while supporting relational and social reintegration.
• Provide appropriate parental guidance, family mediation, and legal referrals as needed, ensuring beneficiaries receive holistic and coordinated support.
• Maintain accurate, up-to-date digital records of all cases using approved case management systems, ensuring data quality and confidentiality.
• Report regularly to the Senior Educator and Head of Center, providing updates on case progress, challenges, and recommendations for improvement.
• Ensure proper reporting and data sharing with the MEAL department, including timely submission of case tracking sheets, beneficiary lists, and feedback forms.
• Participate actively in case review meetings, weekly case monitoring sessions with the Senior Educator, and monthly meetings with the Protection Manager.
• Contribute to protection risk identification and participate in developing mitigation strategies within the center’s protection framework.
• Attend all peer-to-peer learning sessions, trainings, and relevant coordination meetings, ensuring accurate minutes of meetings (MoM) are prepared and shared.
• Coordinate closely with multidisciplinary team members to provide comprehensive and quality case management services aligned with internal procedures and national SOPs.

Experience:

• At least 2-3 years of experience in Case Management
• Prior experience of working on protection project.
• Good knowledge of CP and GBV principles as well as PSS principles and safe identification.
• Good organizational and documentation management skills.
• Knowledge of the functions of community organizations and related human services in the area.
  
  Competences:
   
• Ability to ensure confidentiality and privacy with sensitive personal information.
• Good animation skills
• Good knowledge of all Microsoft Office tools, as well as data management

• Ability to communicate effectively, both verbally and in writing

• Advanced written and verbal communication skills

• Advanced time management and organization skills

• Excellent follow-up and reporting skills

• Ability to work with people
• Problem-solving skills
• Negotiation skills

In order to apply for this vacancy you need to complete the template on the following link:

https://ee.kobotoolbox.org/single/W3Z0TSVn