Social Worker

Key Responsibilities: 1. Assessment and Planning: • Conduct comprehensive assessments of the medical, psychological, and social needs of patients, including children, adults and their families. • Develop individualized care plans in collaboration with medical and mental health professionals to ensure holistic support for patients. • Identify and address immediate needs upon case arrival, such as emergency healthcare, clothing, and food assistance. 2. Counseling and Psychosocial Support: • Provide trauma-informed counseling and emotional support to individuals and families who have experienced conflict, displacement, and loss. • Facilitate tailored family intervention sessions, stress management workshops, and psychoeducational activities to promote mental well-being. • Refer patients requiring intensive psychological care to appropriate services. 3. Collaboration with Medical Team and Case Management: • Collaborate with medical teams (doctors, nurses, mental health specialists) to ensure the comprehensive addressing of both physical and emotional needs of patients. • Schedule medical appointments and accompany patients to healthcare facilities, ensuring follow-up and transportation assistance. • Maintain records of medications to ensure timely intake as recommended by physicians. • Act as a liaison between patients and various NGOs, UN agencies, and community organizations to facilitate access to necessary services such as education and recreational activities. • Participate in multidisciplinary team meetings to discuss case progress and updates. • Maintain a clear and organized schedule of all activities and appointments for each family to ensure routine and efficiency in service delivery. 4. Crisis Intervention and Advocacy: • Provide crisis intervention in situations of acute stress or medical emergencies, ensuring patients are stabilized and supported. • Advocate for the rights and dignity of patients, ensuring fair treatment in all interactions with service providers and institutions. 5. Cultural Competency and Sensitivity: • Demonstrate awareness and sensitivity to the cultural, religious, and historical contexts of patients from diverse backgrounds, ensuring services respect their beliefs and values. • Adapt interventions to be culturally relevant and appropriate to the needs of the population served. 6. Documentation and Reporting: • Maintain accurate and confidential records of all interactions with each family, including assessments, care plans, referrals, follow-ups, and medical prescriptions. • Prepare and submit regular reports on case progress, challenges, and outcomes to the executive director. 7. Training and Capacity Building: • Provide training to volunteers and other social workers on trauma-informed care, cultural sensitivity, and effective practices for working with displaced populations. • Engage in ongoing professional development to stay updated on best practices in medical social work and humanitarian responses. Requirements: • Education: Bachelor’s degree in medical social work or a related field; Master’s degree in Social Work is a plus • Experience: Minimum of 3-5 years of experience in social work, preferably in a healthcare or NGO setting. • Licensure: Preferably a member of Social Workers Syndicate in Lebanon. • Skills: • Strong assessment, counseling, and crisis intervention skills. • Excellent communication and interpersonal skills both in English and Arabic • Ability to work collaboratively in a multidisciplinary team environment. • Proficiency in documentation and reporting practices. • Cultural competency and sensitivity to diverse populations. • Additional Qualifications: • Experience working with displaced populations or in humanitarian settings is a plus. • Knowledge of trauma-informed care principles. • Ability to manage multiple cases and prioritize tasks effectively. Working Conditions: • Primarily field-based role, requiring physical stamina to engage with patients in various community settings. • May involve travel to remote locations and working in challenging environments. • Exposure to emotionally charged situations and vulnerable populations. • Flexibility in working hours may be required to meet the needs of patients and families. • Working closely with volunteers and other committee members.