Project Officer

About The Centre for Social Sciences Research and Action

The CeSSRA is an action-oriented, non-profit research center for and about civil society. We are a multidisciplinary space creating synergies and bridging between researchers, experts, civil society and NGO practitioners, and activists. The CeSSRA aims to foster social change through innovative uses of social science, digital technologies, and publication and exchange of knowledge.

Main Tasks

The Project Officer will be in charge of managing the Daleel Madani and Daleel el 3amal platforms.

1. Membership Management

• Manage memberships and subscriptions, and follow up closely on new registrations and renewals.
• Actively expand the membership base of both platforms,
• Implement the strategy for the expansion of the programmes at the technical level, including features and functionalities,
• Set performance targets and indicators, and implement strategies to increase the reach and impact of the platforms.

2. Content management and monitoring 

• Update and maintain Daleel Madani and Daleel el 3amal, organising, and categorising existing content, as well as new to-be-added content and resources on the portal, 
• Liaise with registered members and organisations to keep their profiles updated, as well as liaising with new organisations,
• Monitor the content posted on the platforms and ensure it is reviewed in compliance with editorial guidelines and publishing standards,
• Analyse data from the platforms and support in creating relevant graphs and tables,
• Contribute to the development and review of programme-related internal materials and tools.

3. Communication and liaison

• Follow up on technical issues and inquiries from users of the platforms and coordinate with the centre’s ICT team to resolve them,
• Ensuring a continuous and smooth communication with the platform’s members and users.
• Liaise with media outlets and follow up with media contacts to publicise the programme,
• Develop email bulletins about Daleel Madani to be sent to the mailing list. Follow up on mailing list subscriptions,
• Assist in identifying and contacting new organisations that can become members of the platforms,
• Assist the team in preparing events hosted by the centre, and in preparing presentations about Daleel Madani or Daleel el 3amal.

Qualifications

• Bachelor’s degree or higher qualifications in NGO management, journalism, social sciences, or a related field.
• Minimum of 2 years of experience in related field.
• Strong computer skills, Microsoft office and especially Excel.
• Ability to give and receive feedback constructively
• Fluent in Arabic and English.
• Good time management.
• Strong interpersonal and communication skills required.
• Capable of working both individually and as part of a team.

*Job open for applicants in Beirut, Lebanon