Eyh Request For Training Proposals On Change Management

Background: Expand Your Horizons (EYH), is a three year USAID-funded project, which aims to build the technical and professional capacity of Lebanese organizations and their employees to play a more effective role in their community. This project is made possible by the generous support of the American People through the United States Agency for International Development (USAID). The project aims to achieve this through: Strengthening the capacity of 150 organizations from various sectors and 400 of their employees in selected core skills and competencies through training and follow-on support activities. Increasing communications and networking among participating organizations and individuals. EYH will be outsourcing trainings for the selected organizations to highly qualified training providers based on the needs identified in the project’s assessment process. In order to do so, EYH is issuing the following Request for Training Proposals (RFTP). The purpose is to solicit proposals from qualified training providers who have the capacity to develop and deliver training workshops. These workshops must be designed to support the skills and knowledge of development professionals as guided and indicated in the details of the RFTP below. 2. Training Topic and Objectives: EYH is commissioning a three days customized in-house training on Change Management, for an organization working in the field of Microfinance within the Lebanese communities. The training should focus on soft skills, mainly leadership development, communication skills, coaching skills, and team-building skills and abilities for the smooth catalysis of change processes within organizations. Additionally, the same training is planned to be replicated generically for organizations working in the private, public, and civil society organizations. Specifically, the Training Service Provider is expected to meet the following desired training objectives: Build participants abilities in leadership development, with a focus on decision making, influencing others and staff development and motivation, Enhance participant’s communication skills, enabling them to effectively transfer messages, knowledge and information, Provide participant’s with coaching competencies allowing them to provide support for their peers and subordinates, Exposing participant’s to team building approaches that will allow managers as well as staff to build strong and trustful relationships within the organization and facilitating the change process. Give participants practical soft skills tools, techniques, and methodologies that relates to their specific field of work. 3. Methodology: The methodology needed for this training should revolve around hands on participatory adult education techniques. The training should not rely heavily on traditional lecturing, and instead focus on practical issues and is activity-based, with each training session offering a range of activities designed to convey clearly identified training objectives. Service providers are expected to share in their training proposal in addition to the agenda of the training, an explanation of the training methodology to be used to achieve EYH objective. Training material should include up-to-date information and new tools with practical examples and case studies that will aid the trainees in implementing their strategic plans. The selected training service provider is expected to: Prepare and design modules of training in response to training objectives set by EYH; Share the outline of training modules and the brief content of each topic in English with the EYH team for approval before the training ; Share all relevant training material with EYH team four (4) working days before the training including handouts, PowerPoint presentations, and other relevant material; Deliver the training and work with trainees on developing their IDPs; Submit a training report at the end of the training; Provide post-training coaching and technical assistance as needed; Conduct a one day follow-on training session after 3 months of end of training; 4. The Individual Development Plan (IDP) The IDP is an action plan for measuring change in the individual and the organization. The IDP, which EYH works with individual trainees to start its development, should describe what each trainee should expect to accomplish through training and how their new skills and knowledge will contribute to their organization’s development plan already prepared by EYH. Training providers need to allocate adequate time and assistance to coach participants to develop this action plan in the last day of the training. 5. Trainee Background All trainees will be mid and senior level professionals mostly in the fields of public, private, and civil society. 6. Language of Training Training will be delivered in Arabic. Language of training materials could be either in English or in Arabic with a preference to Arabic training materials if possible. 7. Training Location: The training will be conducted within the Greater Beirut region in Lebanon. 8. Training Process and Timeline The start date of the consultancy is expected during last week of February 2015 Action Due Date Responsibility of Deadline for submission of Training Proposals to EYH February 17, 2015 Consultant/Training Service Provider Review applications/short list/service procured February 18 - 19, 2015 EYH EYH meeting with Trainer to agree on methodology and content + signature of contract Week of February 23, 2015 EYH and Consultant Training Delivery First 3 days training session for the microfinance organization is expected to take place towards the end of February/first week of March Repetitive workshops TBD Consultant Report Submission Two weeks after the closing of each training session Consultant 9. Outputs Expected outputs include: Building capacity of Lebanese organizations in change management; Sharing with EYH the training material in English and or Arabic; IDP Action plan for each trainee based on already developed EYH material; End of Training Report in English a maximum of two weeks after the completion of the training; Post-training coaching and support to trainees and organizations; One day follow-on session after 3 months of end of training; Training service providers are expected to embrace and raise awareness of trainees about gender and disability inclusion considerations whenever possible and relevant 10. Budget Training service provider is expected to provide a budget covering daily rate and trainer’s fees that are reasonable and comparable to market prices. The trainer should charge for two days preparation (which should be charged only once throughout the repetitive training workshops), delivery of the training over the course of three days, one day of final training report writing and wrap up, and one day follow-up session with participants after 3 months of end of training. Trainers are not responsible for all training logistical issues such as production of training material, stationary related to the training, booking and reservation of the venue, etc. A detailed budget should be included as part of the training proposal submitted and outlined below. Prices must be quoted in USDand include all expenses necessary to perform the contract including VAT. 11. Training Service Providers Profile EYH is looking for local service provider with a strong record in Change Management. The TSP can be a registered commercial company, NGO, or an individual consultant with a proven track record and credibility within the field of training. The specific skills and competencies we seek include: At least 5 years proven knowledge and experience in facilitation and training delivery on Change Management; Excellent writing and verbal communication skills in English and Arabic; Excellent communication and interpersonal skills; and Familiarity with issues and peculiarities related to Lebanese organizations. The training provider should during the training: Acknowledge and value diversity of experiences and operational environments; Encourages dialogue, sharing of knowledge and participation; Be supportive, rather than prescriptive, in building individual participants’ skills and expertise; and Encourages participants to be responsible for their own learning. 12. Training Proposal Required Documentation: Training service providers with the experience and skills described above are invited to submit the below in English: CV of trainers with references including names, organization, and contact information for three (3) referees who can provide insights regarding skills, qualification, and delivery of requested training services; A cover letter of no more than 1 page introducing the training service providers experience and how the skills and competencies described above are met, with concrete examples. Please also use this cover letter to indicate date availability; An outline of no more than 4 pages of the proposed methodology, modules and key considerations tackled in this RFTP. The proposal should include how the training service provider intends to achieve desired training goals mentioned above; A 1-page budget covering all allowable costs; One example of a previous similar task. Applications should be emailed toinfo@eyhlebanon.orgwith a subject line ofExpand Your Horizons (EYH) Training on Change Management – EYH.RFTP.CM.001. Applicants not conforming to this model may be rejected.