Shelter Manager

The Shelter Manager is responsible for the management of the shelter, and also plays the role of coordination between the beneficiaries, the social worker and the lawyers DUTIES Supervise the day-to-day operations of the Shelter including legal, psychological, medical and social services, and general activities, ensuring that all are functioning according to Shelter standards Manage all in-shelter staff Design communal activities for Shelter residents Serve as the contact for women regarding any of their needs within the Shelter Refer women and children to appropriate services within the Shelter according to their need Perform regular assessments regarding the physical needs (including food, office supplies, maintenance, etc.) of the Shelter and identify gaps and strengths in service provision Oversee the intake procedures of women and children Maintain accurate and organized records of when women arrive, how long they have been in the Shelter, and how they are progressing in the Shelter Help coordinate women's exit strategies with the Head of Migrants Program Work to implement and revise the strategic plan of the Shelter according to regular evaluation feedback Maintain clear and concise records of project activities and contacts Oversee the shelter's Hotline Participate in extensive Migrant workers training and Shelter Management training Submit monthly program reports that map the projects’ implementation progress and outline upcoming objectives Attend internal and external meetings as needed Receive representatives of embassies Receive donors and partners and organize their visits to the shelter SKILLS Business Skills Ability to work in the field with people from diverse backgrounds Sensitivity to the challenges and problems faced by women coming to the Shelter and ability to interact appropriately with them Ability to work effectively in a fast-paced and dynamic environment exposed to the disturbing emotional and physical traumas of others  Commitment to the confidentiality of the Shelter location and programs and priority of the safety of women and children in the Shelter Strict adherence to Shelter policies and procedures Ability to maintain reporting systems and monitor program goals Excellent follow-up skills and analytical thinking High initiative and ability to work independently with minimal supervision Ability to prioritize and multitask and complete tasks in a professional timely manner Good verbal communication and presentation skills Efficient planning and organization skills Creative approach to finding solutions Proficient in English, French and Arabic both written and oral Computer Skills ·       Software applications required for daily operations