Student Services Coordinator-Padileia Project

The Center for Civic Engagement and Community Service (CCECS) at the American University of Beirut (AUB) will implement a blended college-readiness program that prepares Syrian refugees and vulnerable Lebanese youth for entry into higher education. This eight-month program will provide foundational academic course work in English, Math, Science, and Digital Skills. This project is funded by UK aid from the British people through SPHEIR (Strategic Partnerships for Higher Education Innovation and Reform) in partnership with King’s College London, Al Al Bayt University (Jordan), Kiron Open Higher Education (Germany), and FutureLearn (UK). Duties and Responsibilities The Student Services Coordinator for the PADILEIA Project will be based in Bar Elias, Bekaa and will report to the CCECS Director. Supervision and daily maintenance of two study hubs, ensuring security and functioning of computers (relying on technical IT support as needed) Ensuring all program materials and supply needs are provided in a timely manner Coordinate with local instructors and AUB faculty supervisors (curriculum, class schedules, absences, etc.); students (class schedules, absences, etc.); local partner NGO; IT and internet service providers Follow up with local instructors on students’ daily attendance and document according to requirements Provide logistical, administrative and operational support as requested by CCECS and partners Support students and instructors in the blended/online component of the curriculum Prepare progress reports on field activities, including quarterly evaluation and performance monitoring Conduct ongoing outreach for potential applicants and engage with key stakeholders, institutions of higher education, refugee-serving NGOs and initiatives (including scholarship providers), humanitarian agencies, and representatives of the ministries of education and social affairs Relevant Experience: Education: Bachelor’s Degree in relevant field (computer science/IT-related fields, social sciences etc.) 3+ years experience with a project coordination capacity, preferably within a learning or academic organization, NGO/humanitarian organization Excellent computer skills/Tech Savvy – able to provide basic IT support. Proficiency in Microsoft Office and Google Drive Applications required. Previous experience with online learning preferred Language: native Arabic speaker, strong English communication, and written skills Excellent interpersonal, presentation, organization, and communication skills Ability to multi-task and work in challenging environments