General Coordinator- Migrant Community Center (Jounieh)

The Anti-Racism Movement (ARM) is a grassroots movement created by young activists in Lebanon in collaboration with migrant community leaders. Together we work on documenting, investigating, exposing and fighting racist practices through multiple initiatives and campaigns.
Our current efforts are mainly targeted towards discriminatory and exploitative practices, against migrant workers specifically. The Migrant Community Centers (MCCs) are currently ARM’s largest project.

The MCCs are free and safe spaces tailored to migrant workers and evolving according to their needs, where they can meet, learn new skills, work together, and access information, resources and assistance. The MCCs also serve as a hub where initiatives are launched, a space to have celebrations and get-togethers, and a casual space for migrant workers to spend time with each other. Since their creation, they have been offering free classes and other educational, social, and capacity-building activities, social gatherings, advocacy activities, and various cultural events and celebrations.

JOB DESCRIPTION
As part of the MCCJ coordinators team, you will work alongside two part-time assistant coordinators to manage the center and its related
activities and systems.
 

Center Management:

The jobholder responsibilities in this area include but are not limited to the following:

• Handle the opening and closing of MCC.
• Ensure the MCC’s physical condition is properly maintained in a cost-effective manner, including but not limited to (cleanliness, functionality, equipment, resources, consumables), and report on problems and faulty equipment to management when required.
• Coordinate the use of the MCC space (meetings, classes, room bookings, conferences, etc.)
• Liaise with all service providers (internet, electricity, water, recycling, etc.), and handle all related payments and paperwork.
• Organize and plan the weekly MCC staff briefings and attend MCC members and volunteers’ meetings.
• Make sure all information in center is up-to-date (calendar, displayed brochures, etc.)
• Manage, supervise, and support the work of all MCC Beirut team (assistant coordinators, interns, logistics coordinator, key volunteers, etc.) and take over or delegate their tasks in case of absence.
• Handle leave management of all MCC staff.
• Develop and maintain good relationships with the neighborhood, the property owner, service providers, etc.

Classes Management:

The jobholder responsibilities in this area include but are not limited to the following:

• Oversee the management of all aspects of classes (space, materials, students, teachers, communications, etc.)
• Ensure that classes are of appropriate quality and that resources are used effectively. Identify areas where improvement is needed.
• Oversee the implementation of student assessments, pre-tests, post-tests and all other procedures that the new curriculum will entail and that the education program requires.
• Maintain an effective and adaptable curriculum for the English language classes.
• Recruit, train, brief and evaluate volunteer teachers; maintain adequate class quality and teacher to student ratio.
• Maintain positive communication with all volunteer teachers.
• Refer volunteers to the other MCC(s) when a need arises.
• Ensure classes are fully equipped with all required stationary and supplies.
• Ensure that the physical space is adequate and comfortable.
• Oversee the collection of data, and report according to a set of indicators, pre-agreed on with ARM/MCC management.
• Provide direct support to MCC members and users: such as but not limited to identifying emerging needs, collecting and listening to suggestions and concerns, and resolving complaints.

Activities & Initiatives:

• The jobholder responsibilities in this area include but are not limited to the following:
• Organize and manage the execution of regular events: activities, celebrations, markets, day-trips, information sessions, and other events agreed upon with management or suggested by members.
• Research, propose, and execute new activity ideas with management’s support and approval.
• Promote the events through means such as Facebook page, group and events, Whatsapp groups, one-on-one communications (SMS, phone calls...), basic flyers/posters, etc.
• Coordinate members' initiatives.
• Identify emerging needs and opportunities and propose actions.
• Collect data and report according to a set of indicators, pre-agreed on with ARM/MCC management.
• Update information in the MCC and prepare minutes of meetings and progress reports as requested.
• Contribute moderately to fundraising efforts.

Membership & Outreach:

The jobholder responsibilities in this area include but are not limited to the following:

• Make sure that all communities and nationalities are represented at the MCC.
• Organize regular street outreach activities.
• Encourage more migrant workers to visit MCC or/and become members.
• Organize and lead (or delegate leadership to an MCC Member or Assistant Coordinator) the weekly MCC members’ meeting
• Oversee the management of the MCC membership system.
• Handle communications to members and community leaders.

Public Relations:

The jobholder responsibilities in this area include but are not limited to the following:

• Represent MCC.
• Handle and/or refer media & interview requests.
• Handle the MCC XX email.
• Make sure Communications Officer is provided with quality materials to share (pictures, stories, quotes) from the center.
• Develop and maintain relationships with local authorities, community representatives, and other stakeholders, with the objective of raising public awareness of ARM and MCC.

Communications & Work Relationships

Internal Communication

• Regular contact with Assistant Coordinators and other center staff
• Regular contact with Volunteers
• Regular contact with MCC Members & Users
• Regular contact with Senior Coordinator
• Occasional Contact with Directors

External Communication

• Regular contact with Service Providers
• Occasional contact with local Community Leaders

Framework, Boundaries, and Decision Making Authority

The jobholder has the authority to solve minor on-the-spot issues arising with members, center staff, volunteers, and service providers; any activity outside the authority of the coordinator should be communicated to the Senior Coordinator before any decision is taken.

Knowledge, Skills and Abilities

• Bachelor’s degree in Social sciences, NGO management or related fields

• Master's Degree is a plus

• Experience: 2-4 years

• Very good command of English & Arabic; French is a plus

• Excellent Microsoft Office Skills

• Very good organizational, time management, communication and interpersonal skills

• Problem-solving and analytical skills

• Net monthly salary: between $1150-$1450 (depending on qualifications)
• Transportation costs outside workplace are covered.
• NSSF enrollment.