Field Officer - North Lebanon (National Only)

Job Description -- Field Officer/Social Worker CISP has been active in the Leanese humanitarian sector since1996 and has a particularly strong track record in supporting local communities including Lebanese population as well as Palestinian and Syrian refugees. Since then more than 50 projects have been implemented with funding of the European Commission (ECHO, EC), UN agencies (UNRWA, UNICEF, OCHA), Italian Ministry of Foreign Affairs and Italian Cooperation. CISP  activities aim to support the most needed Lebanese in areas lacking of basic services and without access to economic opportunities (Mainly in the North and in the South). Moreover, the humanitarian assistance support Syrian and Palestinian  Refugees through WASH, shelter, NFIs infrastructures rehabilitation & civil works, supply of equipment and materials, human resources training, social and educational activities, etc. Lately, in line with Regional and National policies on country recovery and resilience, the NGO has placed an increased emphasis on the long term sustainability of basic services especially in the water sector. Nowadays, in consortium with other international partners (GVC, CONCERN, ACWUA), the NGO is pioneering a new water demand management approach for promoting Sustainable Management of Water Services by fostering the capacity of the local institutions, ensuring improved access to potable water supply and by supporting and raising awareness of the final users.   PROJECT DESCRIPTION  The MADAD project aims to ensure the provision of reliable and sustainable water services to Syrian refugees and host communities by strengthening infrastructural and managerial capacities of local Water Establishments. By targeting 5 different pilot areas respectively in the Zgharta, Akkar, North Bekaa and Bent Jbeil districts, the project will - Construct new or rehabilitate and upgrade existing infrastructure to supply 24-hour water within international quality standards; - Install flow meters along the trunk line to promote water resource management - Install water meters on household connections in order to reduce NRW; - Ensure the application of volumetric tariff in collaboration with WEs in all the project areas as pilot experience for the whole country; - Build capacity of WEs to manage water resources by partnering with ACWUA to train them on water meter reading, invoicing by volumetric tariff, and creating a more active customer relation services; - Host sensitization sessions for target population, including municipalities, to promote payment of fees and subscription to WEs; - Link Lebanese Water Establishments in the North, South, and Bekaa with the MENA region through ACWUA for capacity building, sharing of knowledge in the region with public and private sector, and scaling up of activities.  Purpose of Job: To carry out a Baseline/Endline Surveys on the pilot areas for assessment of beneficiary water related needs and behaviours while ensuring the reliance, accuracy and completeness of the data collected. To support the local engineers and technicians in supervising the project activities related to the construction of water supply systems and the installation of household connections and water meters. To conduct informative, awareness and communication campaigns addressed to different targets of the community. To sensitize the target population, including municipalities, to promote payment of fees and subscription to WEs. To promote the project aims and outcomes (water subscribtion, water meters installation, water consumption) within the target areas by engaging with beneficiaries and local institutions. To collaborate with other CISP staff and MADAD consortium counterparts in order to ensure a smooth and coherent achievent of the project outcomes   Key Working Relationships:  Internal: Working relationship with MADAD Project Managers, WASH Expert, WASH Social Activities Coordinator and Engineers should be maintained while working in the office. The position might imply as well the direct coordination of outreach staff.  External: The relationship with local institutions (Water Establishment, Municipalities and other local governametal bodies), development partners, civil society organisations, media and community memebers should be maintained effectively.   Detailed Job Description and Responsibilities:  Planning and Implementation: -          To support the PM and the WASH Social Activities Coordinator in implementing the project activities according to the established plan and schedule. -          To support the organization of and directly carry out the baseline survey and database development of the target community according to the plan established by the WASH Social Activities Coordinator. -          To review, collect the data from the field and enter them in the respective database. -          To organize and implements awareness, communication campaigns and other project activities, ensuring the correct message is transferred. -          To effectively promote the project outcomes (water subscription, water management and water meter installation). -          To Establish and maintain a close working relationship with the local institutions and target communities for ensuring the effectiveness of the communication plan. -          To build and maintain excellent relationships with key stakeholders and beneficiaries -          To support and monitor outreach workers. -          To supervise the finalization of the water supply network and report the progress of the activities to the local engineer and the project manager -          To supervise and facilitate the process of installation of household connections and water meters. -          To contribute to the effectiveness of the MADAD programme (Assist in preparation of strategies, annual plans, participate in regular team meetings to review progress and resolve problems; represent CISP at local and national meetings;).  Reporting: -          Ensure the realization of reports for the project activities within agreed deadline. -          Ensure weekly and monthly progress report -          To collect reliable, complete and accurate data -          To enter data in relative software -          Conduct local assessment to describe the situation, identify the local needs, and report to the line manager.  Others: -          Work with the best interest of CISP and it’s beneficiaries in mind. -          Participat at meetings/forums/workshops whenever deemed necessary. -          Any reasonable official duties as requested by the Line Manager.    Job requirement: -          Bachelor of Art or Science in Environmental Studies, Statistics, Education, Social Science, Communication or other related fields. -          At least 3 years working experience in conducting communication and-or awareness campaigns. -          Experience ein the Water and Sanitation sector -          Experience in training and manage a team of outreach staff/social workers/enumerators -          Demonstrated experience in managing household surveys, using spreadsheets and analyzing simple frequency graphs -          Very good communication skills -          Knowledge of the Water Sector managerial and institutional issues -          Good understanding of the socio-economic and cultural aspect of water services in Lebanon -          knowledge of social outreach methods -          Ability to work independently while at the same time cooperating with other staff members as well as beneficiaries -          Highly organized, able to work by respecting deadline and with high sense of responsibility -          Fluency in written and spoken Arabic and English -          Driving licence   Application submission guidelines Please submit your application to cisp.recruitment@gmail.com - You must specify in the subject of the email: CISP-Vacancy Field Officer North Lebanon. The application must include as mandatory documents: - updated CV;- application form filled in English, to be downloaded from the following link: https://drive.google.com/file/d/0B-M-IYcx88x1NEFWVlRBc200ajA/view Application submitted in Arabic and/or missing the filled-in application form will not be considered.Deadline for submitting the application: 9th April 2017. Applications received after deadline will not be considered. Only motivated applications that address the stipulated duties and meet the required qualifications will be considered. Only shortlisted candidates will be contacted for the written test.