Community-Based Services Case Worker

Tasks: Introduce Restart services to all refugees within the targeted communities. Conduct exploration interviews to assess the overall psycho-social and physical conditions of each new beneficiary. Provide support to vulnerable individuals/Children/families with Protection concerns in the process of psychosocial support and offer them the needed information. Conducting home visits based on the needs. Provide the beneficiary’s family with information regarding his/her progress and treatment obtained. Conduct Focus groups with women, men and children in identified regions. Ensure proper follow up on all actions to be considered for cases till achieving desired results. Identify along with psychologists vulnerable cases in need of individual intervention and providing them with structured social intervention. Participate in all awareness raising, recreational and psychosocial activities conducted in or outside the center. Participate in multidisciplinary teams and meetings as indicated by the program coordinator or Restart director. Coordinate with the center's specialists to discuss specific cases. Coordinate with Outreach volunteers engaged in the CBS program. Follow up with the beneficiaries’ appointments. Prepare and share with project senior accountant monthly reports on the activities implemented during the month. Coordinate on weekly/ daily basis with procurement officer regarding the refreshments offered during the sessions. Update weekly the beneficiaries list. Manage, fill and archive specific forms for cases profiling (attendance sheets, pre and post test as well as sessions record sheets…), and ensuring confidentiality, accuracy and timelines. Prepare weekly plans and send to CBS Coordinator. Coordinate on daily basis with CBS coordinator with regards to the course of the program’s implementation. Ensure the preparation of accurate case plans for high-risk cases identified with clear outcomes and time-frame. Attend and participate actively in regular meetings, seminars and trainings as indicated by the program coordinator or Restart director. Participate in the administrative preparations of the meetings and trainings organized by Restart. Participate in team meetings and case studies.