Nurse Referrals Administration

Main Purpose Ensure that hospital & patient bills for referrals are reviewed & validated in line with MSF standard operating procedure. Full patient file checkup ensuring correct treatment charged as per follow up documentation data. Referral team support. Accountabilities Ensure the respect of MSF referral policy within the partners’ hospitals. Maintain good communication and relations with the referral hospitals & their representatives, and report any concerns or problems directly to supervisor. Communicate with accountancy desks, to guarantee MSF needs, policy and procedures are known at all levels. Review invoices for validation, to include (not exhaustive list); Identify non-conformities in the bills, and report to supervisor.   Account, invoice number and date matching the portfolio of the hospital. Make sure the contribution of the patient well deducted from the original invoice. Insure that the total amount of the bills calculated with reference of our contracts with hospitals (depend on the percentage & celling agreed). Insure that the referral form exist and attached with all hospital bills. Make sure the cases of the patients matching the same criteria and price reference to the insurance companies & UNCHR. Insure that all necessary validations available in all bills, forms, & portfolio . Facilitate MSF referrals when needed to secondary hospitals: ensure that MSF patients are referred according to the adequate criteria and that the documentation is adequately produced. Be available for transfer of patients in ambulance, ensuring quality of care on transfer of patients in line with MSF standards & protocols, including infection control & biomedical maintenance. Competences: · Commitment to MSF’s Principles · Behavioural Flexibility · Results and Quality Orientation · Teamwork and Cooperation · Stress Management