Social Field Officer - North

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.    1.      Role and responsibilities The SFO is responsible for implementing Shelter project activities within the North area. General Responsibilities Coordinate the Social activities according to strategy, proposals, budgets and plans Ensure adherence to NRC policies and donor requirements Involve and inform communities and community leaders about the activities Break down the annual operational plans into weekly, monthly and quarterly implementation plans Coordinate with relevant partners Ensure that procurement, development and distribution of materials and equipment are timely and according to procedures Supervise, train and develop the team both on team and individual level Prepare periodic progress reports and other documents as required Investigate and facilitate introduction of new technology, methods and approaches in order to improve the quality of the activities Plan the distribution of NFIs in coordination with the PC and logistics staff; as needed Specific responsibilities Hands-on capacity building of Social Field assistants Continuous focus on improving the quality of the team Focus on high quality outputs, and evidence-based project management To guarantee that all beneficiaries sign all the appropriate documentation for their contracts and subsequent payments and ensure that they have not been registered by any other shelter partner for the same benefits. To organize and lead, document and track conducting of surveys, questionnaires or assessments as required. Organize social assessments of families, in coordination with the Shelter WASH Social Coordinator Organize feedback to assessed cases particularly explaining to families that are not selected the reasons why and possible alternatives. Systematically communicating with ICLA SSU team on move-ins and move outs and preparation of Occupancy Free of Charge agreements to be signed by landlords and hosted refugee families. To check the beneficiaries’ records ensuring that there is no duplication and that the beneficiaries meet social beneficiary selection criteria. To act respectfully and guide the house owners to give a clear and true picture of the household’s current and past situation. Participate in the design of social tools Systematically follow up on internal referrals and troublesome cases Identify cases in need of internal and external referrals Supervise the preparation of beneficiary contracts   Critical interfaces Shelter: coordinate in close collaboration with Shelter technical and WASH teams in relation to shelter activities in Small Shelter Units. ICLA: ensuring the team is ready to deal with referral cases and follow up communication Coordinate with Local Authorizes Coordinate with Shelter Partners in the area   2.      Competencies Professional competencies Academic Qualifications: Bachelor degree relevant to field of work Generic professional competencies for this position: 1-2 years of Experience from working within Projects in a humanitarian/recovery context Ability to see project in the bigger holistic approach of NRC Knowledge of MS Office (word and excel) Proficient in English, both written and verbal Context related skills, knowledge and experience (shall be adapted to the specific position): Knowledge of the context of Refugees in both urban settlements and informal settlements Strong capacity building knowledge 2. Behavioral competencies  These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position: Managing resources and achieving results Handling insecure environments Working with people Ability to facilitate change Communication skills Willing to learn new skills