Senior Resettlement Assistant – G5 – Hrt015 – Temporary Appointment Zahle

A Senior Resettlement Assistant position is typically located at Regional Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The Senior Resettlement Assistant provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. The incumbent maintains frequent contacts with his/her supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues. 2.2 FUNCTIONAL STATEMENT Accountability (key results that will be achieved) - UNHCR’s resettlement policies and standards are correctly and coherently applied. - Persons of concern are made aware of UNHCR’s resettlement procedures and have fair and transparent access to and participation in the resettlement process. - Suspected fraud in the resettlement process is promptly reported. Responsibility (process and functions undertaken to achieve results) - Carry out preliminary telephonic assessment of cases identified by the ID RST assistant (pre-screening) using the Verification form template. - Schedule cases for ID interviews (screening). - Screen out cases not meeting resettlement criteria at the initial verification level (pre-screening) and update relevant proGres events. - Carry out preliminary resettlement interviews and initial assessments, to process refugees for resettlement following established procedures - Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner - Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor. - Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases - Create physical file (field) and update physical files in writing actions taken on the Action sheet and relevant email correspondence about the case. - Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on persons of concern being considered for resettlement. - Assist in maintaining and updating ProGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support - Provide resettlement counselling to refuges as needed. - Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports - Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. - Assist in mitigating RSD/resettlement fraud by reporting suspected fraud. - Perform any other tasks as needed. Authority (decisions made in executing responsibilities and to achieve results) - Refer cases to relevant units (Community Services/Legal/Health – for possible onward referral to external partners) as needed - Organize logistical support for governments undertaking resettlement missions as needed.