Resettlement Receptionist – G3 – Zahle , Zah119 / Tripoli, Tri086 / Applicants Must Specify The Position Code And Location They Are Applying For To Be Considered

      The RST Receptionist/Clerk will organize the reception of refugees who have RST appointments and their access to UNHCR center; He/She will schedule cases for interviews and maintain the scheduler updated; He/She will organize and maintain the filing system within the RST unit and ensure the updating ProGres. He/She will manage the RST unit’s office supplies and ensure regular replenishment of stock. Accountability (key results that will be achieved) - The reception and counseling of asylum-seekers and refugees in accordance with UNHCR policies and standards; - Resettlement interviews ( ID and RST/RSD) are scheduled and the scheduler is updated; - Daily reception of refugees is organized and their access to UNHCR center is facilitated; - The RST unit filing system is organized and maintained; - RST unit office supplies are maintained and sufficient stock made available to staff; - ProGres is updated Responsibility (process and functions undertaken to achieve results) - Call refugees and inform them of interview dates; reschedule appointments where necessary; - Ensure reception of refugees approaching UNHCR for resettlement interviews guiding them to the waiting area and interview rooms - Create, organize, maintain physical files, including photocopying of documentation prior to resettlement/ Counseling interviews; - Ensure a timely and efficient movement of physical files between relevant staff and from the filing room to the resettlement unit; - Keep track of office supplies and organize replenishment periodically; - Assist in mitigating resettlement fraud by reporting suspected fraud. - Coordinate with registration staff (filing room; roadside) to organise and facilitate work processes - Perform any other tasks as needed Authority (decisions made in executing responsibilities and to achieve results) - Access the relevant information and administrative records - Control and organize access to UNHCR premises; referral to functional units for follow-up.