Registration Assistant (Economic Recovery And Development Program)

The ERD program will develop synergies with the other programs implemented by the IRC in Lebanon, particularly working closely with the Protection sector to mainstream protection principles into livelihoods approaches and expand program offerings.  The ERD program will also seek synergies with the Women’s Protection and Empowerment and Children Protection sectors. Position Overview: The IRC will be starting up a Livelihoods Centre (LC) in Mount Lebanon to serve as venue for the IRC’s ERD activities (e.g., candidate assessments, microenterprise support, apprenticeship, financial management, and vocational trainings, etc). It will also serve as space to provide advice to both job-seekers and employers on legal matters pertaining to Lebanese labour regulations. Job-seekers will be advised on their rights as workers and on working conditions they should expect. The LC will advocate for employers to offer decent working conditions to their employees, including equal wages for women and men, minimum wages, working hours, and safety and health at work The Livelihoods Registration Assistant will work in the Livelihoods Center and be on site to register applicants seeking job support and training.  They will  infrequently travel to locations in the project catchment area (Mount Lebanon) to register jobseekers and vacancies, and to find appropriate matches. Major Responsbilites: Provide front-desk coverage during working hours of the Livelihoods Center in Dekwane. Answer phone calls, offer general information on the Livelihoods Center and its services and respond to inquiries, directing jobseekers and employers to the relevant Livelihoods center staff for specific matters/queries; Interview job seekers and register them for employment using appropriate forms or the computer data base to record individual profiles, occupational codes and client group categories; Provide basic information to jobseekers on employment options, including self-employment, training courses and business start-up opportunities; Provide each Livelihoods Center applicant with an ID card with a unique QR code for accessing any potential LC service Assist M&E staff in conducting baseline surveys as necessary. Assist with data collection on the local labour market and enter information on the database; Be responsible for the logistical arrangements of meetings, workshops and other events of the Livelihoods Center; Prepare meetings and workshops materials at the Livelihoods Center; Draft agendas, take minutes at meetings and workshops and maintain attendance sheets; Work as a member of the Livelihoods Center team and assist in other areas of work when required. Key Working Relationships: Position Reports to:  Sr. Livelihoods Officer Position directly supervises:  NA Other Internal and/or external contacts: Other Livelihoods Center Staff, Beneficiaries, Job Counselor, Legal Counselor, Skills Training Officer Job Requirements: Bachelor in Business Administration, Human Resource Management or related fields. Minimum of 1-2 years of professional experience in Administration/Office Management. Previous INGO experience is an advantage Familiiarity with computer databases and mobile data collection via tablets.  Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail Strong sense of personal integrity. Personal qualities: Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well Fluency in Arabic and English, both written and oral Work Environment: Travel and other requirements: Staff will be based in Mount Lebanon with some travel required between the field office and the main IRC office in Beirut.