Social Worker - North Bekaa

PRESENTATION OF HANDICAP INTERNATIONAL Handicap International is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights. Handicap International is a not-for-profit organization with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.   For more details on the association: http://www.handicap-international.org   Handicap International is composed of 3 operational divisions: Emergency Response Division (ERD) Mines Division Development Division   MISSION CONTEXT   The Emergency Response Division in Lebanon was created in April 2012.  The provision of support to health structure is provided directly by Handicap International physiotherapist and technical advisor.  The identification, assessment of the needs, referral and direct provision of services is done trough 18 outreach teams (composed of one social worker as case manager and one physiotherapist supported by 4 psychologists and/or psychosocial workers) and trough 4 fixed points in the communities (in community centers to allow more efficiency reducing the time to reach the beneficiaries). An additional team in Bekaa and North Lebanon will be focusing on the community sensitization, training to humanitarian workers and the identification of potential local partners. In Lebanon, the provision of household essential items including food, NFI and unconditional cash assistance to cover essential winter basic needs of the most vulnerable refugee newcomers will be done in HI area of intervention (54 villages in Central and West Bekaa) through current dedicated outreach teams and distribution teams.     ACCOUNTABILITIES Line manager: DVFP Project Officer Line manager+1: DVFP Project Manager Supervise: None   RESPONSIBILITIES AND TASKS Under the direct responsibility of the DVFP Project Officer, in close collaboration with the pluridisciplinary DVFP team (social workers, psychosocial workers, physiotherapists), you will have to :    1.       Identify specific needs of the programme beneficiaries, contribute to the assessment of these needs and/or directly assess these needs as required:   Work as mobile/outreach team to identify, register and analyse beneficiaries specifics needs (disabilities and vulnerabilities) Develop a community approach to ensure a confidence in HI process and project Ensure a global vision of the individual and familial needs in the identification Assess all protection issues at individuals and familial level     2.       Answer to the identified needs, by providing direct support (donation of basic items) and refer internally and externally as needed, respecting confidentiality and the right of the beneficiary.   Identify basic and specific needs and deliver appropriate items if need arise, following the appropriate strategy Refer all cases identified internally to the relevant actors of the DVFP team within the internal system in place Refer all cases identified externally to your line manager, following the appropriate strategy     3.       Develop and reinforce the relationships with INGO, LNGO, authorities, community focal points and any other stakeholders on the field to improve the identification system, with the support of DVFP PO                          Develop and follow up the network of HI focal points within your area of intervention Maintain a flexible system of referrals from focal points to HI team, according to focal points constraints Share with the other team members the cases located outside of your area of intervention Regularly contact the focal points to get information about the general situation of most vulnerable population affected by the Syrian crisis, and especially within the refugee’s communities     4.       Report datas, follow-up cases and organize the daily and weekly activities   Close follow-up of individual and familial cases to ensure a qualitative follow-up of all the beneficiaries, Ensure a daily quantitative and qualitative reporting through the tools (assessment form, follow up form, discharger and monitoring form, donation certificate) and system in place Organization of the weekly plan within the pluridisciplinary team, with the support of DVFP PO Any other reports to be made upon line manager request   5.       Participate in the analysis and reporting of global issues in the refugee population   In formal and informal meetings with the team, participate to a qualitative analysis of the different kinds of issues, at individual, familial and community level Share in formal and informal meetings with the team the information you collect on the field regarding humanitarian actors activities and constraints Participate to report with the tools and the internal system all issues identified Be part of a constructive holistic team work to develop a very qualitative analysis and response for disable and vulnerable persons   6.       To demonstrate an ethic and professional practice:   Respect beneficiary confidentiality. Respect and promote HI’s Policies and report to your line manager any non respect of HI’s policies amongst the teams or partners. Address needs and requests in a professional way. Report any incident or act that causes any harm to beneficiary or to others. Always interact with children with the presence of their parents or caregivers Always respect a refusal of treatment.     7.       Demonstrate willingness to improve professional competences and abilities to increase care quality:   Demonstrate motivation at work. Demonstrate willingness to improve own knowledge and skills by participating actively in any training sessions, capacity building activities… Participate in the different activities that are common to all team members Respect each team member’s positions, work, and specialty Adapt to special situations or demands from supervisor (reporting, etc)   ETHIC AND PROFESSIONAL PRACTICE   Always respect of beneficiaries’ confidentiality Respect and promote HI’s Policies and report to your line manager any non respect of HI’s policies amongst the teams or partners. Address needs and requests in a professional way. Report any incident or act that causes any harm to beneficiary or to others. Always interact with children with the presence of their parents or caregivers Always respect a refusal of treatment.   REQUIREMENTS   Educational Background and Working Experience   Bachelor Degree in Social Work, or relative experience in Field work At least 2 years of Professional experience in the related field Experience with NGO, preferably in emergency context   SKILLS Good communication and listening skills Common sense Proactive   Personal skills required   Adaptation to specific working conditions Capacity to work in team and autonomously Capacity to work in an multidisciplinary and multicultural team Dynamism, high level of motivation Flexibility and availability Interest for social work and field work Willingness to learn new skills and/or approaches Good capacity to interact with members of the team and different communities   Languages Skills English and Arabic mandatory (oral and written). French would be an asset   Computer Skills   Good knowledge of Microsoft Office Programs, especially Excel, Word and Power Point.   Driving License preferable but not mandatory.