Project Assistant (Case Management Support)

UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST – UNRWA   UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 4.6 millionPalestinerefugees living in the Gaza Strip, the West Bank,Jordan,Lebanon, and theSyrianArabRepublic. The Agency is committed to assistingPalestinerefugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life. UNRWA is by far the largest UN operation in theMiddle Eastwith over 29,000 staff. Most of the staff members are refugees themselves, working directly to benefit their communities – as teachers, doctors, nurses or social workers. Project Assistant (Case Management Support)   Location Lebanon Field Office Type of Appointment Contractor Deadline for Application 04 January 2015 Vacancy Announcement Number 934/2014 Department/Division Relief and Social Services    MAIN RESPONSIBILITIES In accordance with established Agency policy and procedures, the incumbent: (A)    Assist Disability Program Officer in the overall implementation of the project in line with the work plan; (B)    Is responsible for the administration of the project database including creating, implementing and updating project core details; (C)    Communicate effectively with social workers and other related parties (suppliers, NGOs) to gather correct information and increase speed of work delivery. (D)   Ensure appropriate and necessary procedures to be taken to help provide beneficiaries with better services. (E)    Communicate with physiotherapists and develop working relationships to provide beneficiaries with better therapy. (F)    Evaluate beneficiary satisfaction and quality of service provided. (G)   Produces statistical, analytical and narrative reports about the project activities; (H)    Facilitate ongoing proceedings of the applications, keep information system updated and file documented cases appropriately. (I)      Follow up with the disability program staff, contractors, and the finance department disbursement of funds and delivery of device to beneficiaries; (J)    Performs such other duties as may be assigned   PERSONAL & PROFESSIONAL COMPETENCIES (A)   Academic and Professional        A university degree in business administration or other related field, preferably some experience in working with PWDs.   (B)   Experience        Minimum of two years related professional experience.   (C)   Language        Excellent Command of spoken and written English and Arabic.   (D)   Skills and Competencies i)    Ability to prioritize the work under tight deadline and handle multiple concurrent activities; ii)   Positive attitude and strong analytical, interpersonal and communication skills; iii)  Good knowledge in programme management cycle; iv)   Proven ability to exercise initiative; v)   Demonstrated skills in working with other and ability to handle sensitive issues; vi)  Proficiency in using computer applications, including Excel, Access and MS word.   DESIRABLE QUALIFICATIONS i)    Knowledge of UNRWA Rules and Regulation; ii)   Previous experience with a UN organization, NGO, or donor government; iii)  Experience with relevant computer applications including word processing, spreadsheets and database packages.   CONDITIONS OF SERVICE Salary: As per relevant salary scale. Contract Duration: Till December 2015 – Not Extendable.   EQUIVALENCY Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered.   GENERAL INFORMATION UNRWA is an equal opportunity employer and welcomes applications equally from men and women. It is Agency Policy to give full consideration to qualified disabled candidates whose disability does not impact their ability to perform the duties and responsibilities of the post. Priority will be given to fully qualify registered Palestinian refugees. Prior to the commencement of services,the consultant shall confirm and acknowledge in writing,and provide proof of the existence of,self-procured adequate private insurance against medical,disability and accident for the duration of the contract. As a member of the United Nations system, UNRWA maintains a close relatives’ policy.  In this regard, if a candidate has a close relative (mother, father, brother, sister, son or daughter) who is already employed by the Agency, he/she can only be employed if the Agency is unable to find another suitable candidate.   UNRWA staff members with fixed term appointments may apply for any consultant/contractor consultancy while in service. Upon selection, a staff member may be offered the consultant/contractor contract upon resignation from fixed term appointments and a three month break-in-service. Candidates who are no longer employed by the Agency must have a minimum of 3 months break-in-service, before they apply to any consultant/contract positions.   UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity,neutrality and impartiality. This includes respect for human rights,for diversity,and for non-violent means of dealing with all kinds of conflict. UNRWA staffs are expected to uphold these values at all times,both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking working environment. الأونروا هي منظمة تابعة للأمم المتحدة، وهي منظمة تفترض من موظفيها الالتزام بأعلى معايير الاستقامة والحياد والنزاهة. ويشمل ذلك احترام مبادئ حقوق الإنسان واحترام التنوع وتبني الوسائل غير العنيفة في حل كافة أشكال النزاعات.  المتوقع من موظفي الأونروا أن يقوموا بدعم هذه القيم في كافة الأوقات، سواء في أماكن العمل أم خارجه. إن أولئك الأشخاص الذين يتمتعون بالالتزام الكامل وغير المشروط بهذه القيم هم فقط الذين ينبغي أن يتقدموا بطلباتهم للعمل لدى الأونروا. الأنروا هي بيئه عمل لا يسمح فيها بالتدخين.   As an Area post, preference will be given to local candidates already based in the duty station of the post.   TECHNICAL & PRACTICAL TESTS REQUIRED Not applicable.   INTERVIEW All shortlisted candidates will be invited for an interview.    HOW TO APPLY If you have the skills and experience required above, and want to make an active and lasting contribution to improving the lives of Palestine refugees, then register on http://jobs.unrwa.org by creating a personal profile and completing the UNRWA Personal History Form; it is the responsibility of the candidates (internal and external) to make sure that their Personal History Form is duly completed with the needed information before they apply as amendments to the Form will not be accepted after the deadline of the vacancy announcement. Only applications received through this website will be considered and the system will not allow applications after the deadline. Please note that UNRWA only accepts degrees from accredited educational institutions. Candidates may also be invited to take a technical exam in order further evaluate their qualifications for the post. Due to a high volume of applications received, only short-listed applicants will be contacted –“سيتم الإتصال فقط بالأشخاص الذين تنطبق عليهم متطلبات الوظيفة”. The United Nations does not charge a fee at any stage of the recruitment process. The United Nations does not concern itself with information on bank accounts. For any queries please send an email to: recruitmentquestions@unrwa.org. Please apply as requested above, do not send your CV To this email address, all cvs sent to this email address will be automatically ignored. يرجى تقديم الطلبات حسب التعليمات اعلاها وعدم ارسال السيرة الذاتية الى هذا البريد الالكتروني, سيتم تجاهل السير الذاتية التي ترسل الى هذا العنوان تلقائيا. or contact the recruitment unit on 009611840490.   Date of issue: 22 December 2014