Field Officer

humedica is working with two MMUs (mobile medical units) in 35 informal tented settlements in Central Bekaa, providing primary health care to Syrian refugees. TASKS AND RESPONSABILITIES: This position is 100% field based, 0% office based. Your main responsibilities will be: Patient registration/triage – register patients upon arrival, call patients to see doctor, ensure a basic triage (i.e. emergencies are directly seen by medical staff), make sure the medical team can work without disturbances (i.e. crowd control) Referrals - know the details of the referral system, explain the process in detail to patient, fill out referral forms, follow up on individual cases (in coordination with project coordinator) Follow-up patients – make sure all follow up patients are coming to the MMU Time management of the MMU Visiting schedule – coordinate with focal points which ITS is visited on which day Ensure proper reporting. In absence of the humedica coordinator and assistant coordinator, the post holder will ensure all humedica guidelines and protocols are fulfilled. He will also function as the security focal point in the field and is responsible for contacting the coordinators on any security- related incidents. Ensure a relevant transfer of information to the coordinators (good communication skills required) Driving team to and from ITS (driver’s license from 2012 or older mandatory) Translating for coordinator, if necessary CONDITIONS OF EMPLOYMENT: Starting: 1st October 2014 Contract: Employee – Fixed term contract Full time, working hours: 8.30 – 5.30, one hour lunch break Post based in the humedica MMU in Zahle and Central Bekaa. With your team (GP, midwife, nurse, field officer), you will visit a different tented settlement each day. Each settlement is visited once per month. SKILLS AND EXPERIENCE NEEDED: Education degree: University degree Experience required: NGO working experience desirable English and Arabic mandatory Knowledge of the area (Central Bekaa) Reliability, flexibility Good communication skills, ability to listen High Motivation for challenging and complex task and good common sense Strong skills in communication, mediation and cooperation To be able to work as part of a team and participate in all activities of the MMU To be able and willing to work in a multi-cultural environment.