Community Mobilisation Assistant (4)

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 1.      Role and responsibilities The following is a brief description of the role. The Community Mobilisation Assistant will support the Community Capacity Building team and the WASH team in establishing collaboration with Syrian refugees in informal settings; gathering and providing necessary information for regular reporting; for identification of gaps and duplication in services; for improved assistance to vulnerable beneficiaries; and for improved coordination. Generic responsibilities (max 10) These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan. Assist the team in identification of and establishing contact with refugee representatives and committees; Assist the team in the implementation of information and sensitisation activities; Meet regularly with the refugee representatives and assist them in organising meetings; facilitating minutes writing; sensitisation campaigns; information sharing; trainings etc.; Work together with the refugee representatives to sensitise the informal settlement residents on the different services provided by different agencies working in the settlements and the local authorities and how to approach them; Work closely with other NRC projects staff implementing activities in the informal settlements; Provide updates with verified information on humanitarian gaps and duplications in the informal settlements; Support the team in defining the methods of community participation that ensure the greatest possible participation of vulnerable groups (AGDM approach); Any other relevant duties as requested by the Project Coordinator. Specific responsibilities These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. Assist the WASH team with gathering information, sensitisation and training activities and reporting on WASH standards and activities. Participate in any trainings or assessments required by the CCB, WASH, ICLA or Shelter team specific for the project. Critical interfaces By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: •WASH: this project will be implemented in close coordination with WASH •Shelter: Coordinate on activities linked to shelter condition •ICLA: refer cases in need of ICLA support and coordinate on service mapping. The employee is required to respect the principle of strict confidentiality and the NRC Code of Conduct. The tasks and responsibilities might change during the contract period due to operational needs. 2.      Competencies Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 1. Professional competencies These are skills, knowledge and experience that are important for effective performance. Generic professional competencies: Ordinary National Diploma in Social work or other relevant field Minimum 1 year of relevant work experience in working with community based projects Minimum 1 year of experience in working in similar positions Experience of working in the geographical area    Good English language level  Context/ Specific skills, knowledge and experience: Good communication and interpersonal skills Strong organisational and team working skills Good cultural awareness and sensitivity Highly approachable, trustworthy and understanding of the principles of confidentiality Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus Knowledge of protection issues and programming Good information analysis skills Flexibility, both regarding job tasks and geographical area of work 2. Behavioral competencies (max 6) These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position: Managing resources and achieving results Handling insecure environments Working with people Coping with change Communicate with impact and respect 3.       Performance Management The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: The Job Description The Work and Development Plan The Mid-term/End-of-trial Period Performance Review Template The End-term Performance Review Template The NRC Competency Framework