It Assistant

GENERAL POSITION SUMMARY: Assist, maintain and upgrade in setting up the current IT systems in the Mercy Corps Lebanon. Ensure the proper functioning of equipment and network to meet the various office needs. ESSENTIAL JOB FUNCTIONS: Evaluating internet network needs per MC office and suggesting suitable network set-ups and coordinating with the ISP to ensure set-up is proper. Assisting with day to day set up of MC laptops, printers, troubleshooting commonplace IT needs. Read and understand the Mercy corps IT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies. Assisting with the identification of necessary IT software/hardware in conjunction with the Operations Manager. Conduct staff training on computer basics and the use of MS Office applications and networking. Assist, as needed, with developing databases or other windows application needs for program and operational staff; Responsible use and confidentiality of any information identified as sensitive; Regularly update anti-virus programs are ensure the entire network and computers are virus-free; Assist the IT Systems Administrator in establishing a clear, back-up policy for the various Mercy Corps offices. Ensure back up and archives are made and stored as scheduled; Oversee repair of computers and IT equipment at a local level, when possible - facilitate and advise on best, safest and most economic solutions in consultation with the Operations Managers; Assist in administration functions as needed; assist logistics staff in inventorying and tracking IT assets. Maintain proper documentation of all IT equipment including; system profiles, warranties and IT stock/accessories; Conduct himself/herself both professionally and personally in such a manner as to bring credit toMercy Corpsand to not jeopardize its humanitarian mission. Other duties as assigned. KNOWLEDGE AND EXPERIENCE:  Experience in both hardware and software requirements in local area networking (LAN); experience in the configuration of internal email system as per the local area networking (LAN); Exclusive knowledge of internet, proxy, pop mail, and TCPIP settings, Linux and windows applications. Experience for upright maintenance of all internet account, Logins and account status; Demonstrated attention to detail, ability to follow procedures, Meet deadlines and work independently and cooperatively with team members is required. Ability to troubleshoot, plan and design low maintenance systems is a must. Ability to trouble-shoot and maintain both wireless and cable connections is required. Must understand, follow and implement existing policies on IT equipment use and best practices.