Senior Ict Assistant, Gl5

Implement and maintain policies, procedures and associated training plans for network resource Administration, appropriate use, and disaster recovery. Capacity build and help developing tools and strategies to log all needed information. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Consolidate, deploy and update all needed softwares on the level of regional offices and schools. Logging, diagnosis and resolution of 1st - 2nd line support issues through to completion and closure. Manage servers, and verify backup servers/systems. Manage security solutions, including firewall, anti-virus, and intrusion detection systems. Manage all network equipment, including routers, switches, and hubs. Provide IT training to the regional office and school staff Provide first hand support, and troubleshooting to all office and school staff for IT matters Practice asset management, inventory and related Documentation and technical specifications information. Administer and maintain end user accounts, permissions, and access rights. Perform server and security audits. Monitor and test network performance and provide network performance statistics and reports. Recommend, schedule, and perform network improvements, upgrades, and repairs. Develop, document, and train on hardware installation and troubleshooting procedures. When required, must provide needed tools for his daily working tasks (Transportation to schools, Screw Driver, USB Memory , external Hard Drive …)