Collective Center Management Assistant - Zahle

The Danish Refugee Council (DRC) is a humanitarian, non-governmental and nonprofit organization, founded in 1956, that works in more than 30 countries around the world. DRC has been operating in Lebanon since 2004, working with Palestinian and Iraqi refugees, as well as Lebanese communities affected by the war in 2006. DRC is committed to basic humanitarian principles; including impartiality and neutrality, and offers the highest standards of accountability to the people it serves. DRC Lebanon has been assisting the Syrian displaced, fleeing Syria into northern Lebanon, since May 2011. This assistance has come through the provision of food and non-food items, various outreach activities (registration, follow-up and awareness sessions) rehabilitation of collective shelters and the implementation of quick impact projects. DRC is inviting local candidates to apply for the position of Collective Shelter Management Assistant to support its activities.   General responsibilities Main duties and Responsibilities: Facilitate the establishment and support the functioning of Collective Center committees with a particular attention to vulnerable groups and/or persons. Conduct focus group discussions/workshops with refugees of different ages and gender to identify their needs and concerns. Maintain regular contact with community representatives in their area of responsibilities. Support the committees in conducting awareness sessions and information sharing for Collective Centre residents. Identify gaps, problems and vulnerable cases in their area of responsibilities and report to the Collective Centre Management Officer (CCMO). Conduct management meetings and write the minutes.  Facilitate and encourage the participation of the community in the daily life of the Collective Center. Conduct surveys and data collection within the Collective Center as directed. Assist in the maintenance of records of Collective Centre residents. Identify,  coordinate and/or collaborate with other service providers in order to reinforce information sharing and service provision. Provide information to the Refugees on the services available and/or provided by service providers working in the Collective Centres. Report daily the problems and the information collected in the Collective Centre (community structure, data collection updating, vulnerable cases, arrival and departure, gaps and problems, etc.) to the CCMO. Report any protection threat or security concerns to the CCMO. Facilitate conflict resolution between families if problems arise. Reporting Organize and ensure a timely, proper written weekly reporting and report daily if needed on problems faced. Propose new sector activities according to identified needs and suggest, after consultation with the Centre’s committees, solutions for problems encountered with activities, discuss them with the collective centre management officer and community development manager and participate in the decision making process. Finance/Admin/HR Organize administrative/financial/logistics matters related to the collective shelter management activities. Follow up on all payments and ensure timely and supervise payments in his/her sector of responsibility. Qualifications & Experience University degree; preferably related to social work Minimum 1 year of relevant work experience Experience in community mobilization Experience working with local NGOs (partnering) Experience in emergency work (advantage) Experience with INGO (advantage) Required Skills Excellent interpersonal skills Commitment to the values, vision and mission of DRC Good computer skills (PowerPoint, Word, Excel…) Good organizational and planning skills Self-motivation and strong team spirit Ability to speak, read and write Arabic and English proficiently Flexibility in terms of working hours and areas of intervention Ability to work under pressure and in a stressful environment Good reporting skills