Icla Senior Assessments Officer

Background Through a number of Community Centres, accessible by host and refugee communities, and outreach work throughout Lebanon, NRC seeks to provide information and counselling services relating to access to services; documentation and other related matters.  NRC also aims to strengthen the understanding of any protection and legal issues faced by those displaced and, in coordination with other actors, identify ways to address these issues. The Senior Assessments Officer (SAO) is expected to represent Norwegian Refugee Council (NRC) Lebanon in a respectful and professional manner and always act in accordance with the NRC Code of Conduct. Job Purpose The SAO will work with the Information and Counselling Assistance (ICLA) team to conduct and support field teams to conduct outreach and regular assessments to obtain information about the situation in Lebanon and assist NRC to understand the protection and legal situation for all communities affected.  Duties and Responsibilities (all in coordination with the ICLA field teams) In coordination with ICLA field teams, prepare and conduct regular assessments (including focus group discussions, interviews, questionnaires, etc.). Participate (with a lead in each field location) in identifying purpose and goals of assessments. Participate (with a lead in each field location) in developing assessment and analysis system and tools (including guidelines on how to use them) to use ICLA data to understand specific context faced by refugees and host communities. Work with the ICLA field teams on identifying trends and protection issues to be noticed during outreach work, and to develop a mechanism to share this information effectively with the other ICLA staff and within the team Provide training to ICLA team on using assessment and analysis tools. Organise assessment work in the field, in coordination with ICLA Beirut and Bekaa teams. Collect information and data from assessments and prepare written reports and maps, including input for weekly and monthly protection and legal updates about the situation. Lead analysis of information and data collected from assessments and include in written reports. Plan assessment work on weekly and monthly basis and coordinate with ICLA Beirut and Bekaa teams. Develop lessons learned report after each assessment and on an ongoing basis for assessment work. Assist with preparation of outreach work and materials in the field. Assist in conducting and preparing mapping of relevant services being provided and updating it on a weekly basis. Contribute to preparation of relevant documents (including brochures, information notes, information board updates) for target communities. Understand and be able to explain to others work of NRC Shelter, NRC Education and NRC ICLA activities. Coordinate with other NRC staff at field level and work closely with ICLA field teams. Receive technical input from ICLA Lebanon team and work closely with ICLA Bekaa team on protection and legal assessments. Work cooperatively with the beneficiaries and other relevant stakeholders to strengthen the project. Assist with monitoring and following-up on the quality of services provided at the Centre and as outreach. Assist in maintaining archiving system up to date (both in hardcopies and electronically). Report weekly & monthly (or more often, if required) on activities and results to the relevant NRC staff. Carry out administrative tasks as agreed upon. Perform any other task as assigned by NRC management. Experience required -       University education in Law, Legal Services or Social Sciences preferred. -       Experience in protection work. -       At least 3 years of experience in similar positions. -       Proven experience in providing information and counselling services. -       Proven experience in conducting assessments, including focus group discussions and interviews. -       Proven experience in collecting information and writing reports. -       Proven experience in community sensitisation/mobilisation. -       Ability to work under pressure. -       Team spirit. -       Flexibility. -       Strong communication (fluency in Arabic and English necessary) and organisational skills.  -       Strong Computer Skills (Word, Excel, Powerpoint).