It Assistant- Hi Emergency Division

1.       Logistics tasks ·Global management of the IT equipments in Beirut and on the bases. ·Daily Application of the IT procedures. ·Ensure an adapted maintenance of the IT equipments on a country level. ·Guarantee a smooth coordination and communication with the logistician assistant, facilities assistant, line manager and bases.   2.       Security of data ·Ensure a continuous back-up system of all computers on a country level in line with the procedure. ·Install and maintain the NAS system in Beirut in order to secure data and back-up. ·Update allowances and restrictions according to department needs. ·Conduct regular updates on the antivirus licenses on all computers on a country level. ·Advise HI members on how to maintain database security and confidentiality.   3.       IT Technical support ·Express the IT related purchases needed in Beirut and transfer them to the supply assistant. ·Support Supply Assistant in identifying suppliers, and collecting quotations. ·Ensure all the needed information is recognized on the quotations. ·Make sure to always consider value for money having in mind quality and sustainability of the goods. ·Check the merchandise purchased for quality and quantity, control the conformity of the goods upon suppliers delivery and request technical validation by Budget holders if any doubts. ·Report any difficulty/issue with supplier to line manager. ·Being the focal point with telecommunication and equipment companies on technical issues (internet, laptops, hardware, software, mobile phone) ·Visit regularly the bases to ensure a proper IT follow-up, maintenance and to provide necessary support.   4.       Stocks and Inventory of IT equipments Ensure the respect of HI IT related stock management procedure: Stock items request, stock cards and delivery notes Ensure a good level of stock for IT related items Ensure a regular inventory of the IT equipment of Beirut base Monitor the IT equipment inventories on the bases. Update the IT Beirut part of the TSE on a monthly basis.   5.       IT Management of premises and Beirut Office Ensure an adequate, accurate and secured IT system for premises and office (Internet connection, NAS storage, Back-up systems, telecommunication devices and restrictions) Enhance accesses to IT system for all Beirut users (fill the gaps, train users and visitors…) Perform regular check-ups on IT equipments, software updates, users management, in Beirut Maintain IT and GSM devices on a country level. Inform your line manager on any problem related to IT in Beirut.   6.       Reporting, Auditing and Quality monitoring ·Provide the line manager a weekly activity report related to the weekly objectives achieved. ·Edit a systematic field visit report. ·Enhance and monitor the quality of the IT service using a proper assessment form. ·Fill up the IT part of the monthly logistic report.   7.                   Procedures and guidelines + Trainings Edit and validate adapted IT and telecommunication procedures and guidelines for HI Lebanon. Ensure that IT procedures and guidelines are respected on a country level. Organize specific trainings/workshops to enhance HI members’ IT skills.   8.                   Support the Programs on IT tools Adapt IT tools to support activities when requested. Adapt IT tools for HI catalogs (DVFP, NFI, Logistic…): be the focal point accordingly.