6 Outreach Workers

Reporting to: Cash transfer program Project officer HIERARCHICAL RELATIONSHIPS   Line manager: Cash transfer program Project Officer Line manager+1: Cash transfer program Project Manager   Team Managed: None NGO PRESENTATION   Handicap International is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.   Handicap International is a not-for-profit organisation with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.   HI has been present in theMiddle Eastsince 1987 through its Development Department. HI started from early April 2012 a new project at the regional level aiming at the recognition and respect of the rights of PwD by the authorities and institutions, through the reinforcement of the Disabled People’s Organisations (DPO) and the disability movement at large. In Lebanon, in addition to the regional project, HI has been implemented a project aiming at improving the access to mental health rehabilitation services for the children with psychological distress living in the Palestinian camps. At last, in 2010, HI established the only humanitarian demining capacity in northern Lebanon (Batroun Region) Action Center (LMAC) in achieving its goal of making Lebanon mine impact free by 2020.      MISSION CONTEXT   Following the yearlong crisis in theSyrianArabRepublic, that has caused the displacement of civilians inTurkey,LebanonandJordan, Handicap International is implementing projects inLebanonandJordan, aiming at mitigating the impact of the crisis on the Syrian refugees and the host communities. InLebanonas well as inJordan, Handicap International aims to improve the access to emergency rehabilitation cares for the Syrian refugees at hospital and community level and to improve the coverage of the specific needs of the most vulnerable people affected by the crisis at the community level. InLebanon, the targeted areas are the northernBekaaValleyandTripoli, whereas inJordan, the targeted area is the northern region closed to the boarder.   In Bekaa, Handicap International aims to improve the coverage of basics and specific needs of the most vulnerable people affected by the crisis at the community level, and by developing a tailored response to improve conditions of life during winter period. In Tripoli, Handicap International aims to provide direct support to syrian injured refugies at hospital and community level. Besides, HI aims to improve the coverage of specific needs for vulnerable persons in the North.   ACCOUNATBILITIES   Under the direct responsibility of the Cash transfer program Project Officer, you will have to,   1.       Identify needs of the programme beneficiaries, contribute to the assessment of these needs and/or directly assess these needs as required:   Actively participate to all initial identification training. Work as an outreach team to identify, register and analyse beneficiaries vulnerability Develop a community approach to ensure a confidence in HI process and project Ensure a global vision of the individual and familial needs in the identification Ensure that the information collected at household level is coherent Work closely with the data operator in charge of the information collected processing.     2.       Answer to the identified needs, by providing direct support, respecting confidentiality and the right of the beneficiary.   Identify needs and deliver appropriate assistance, following the appropriate strategy Under the Project officer responsibility, implement the distribution system Respect the distribution list Participate to the preparation of the schedule of distribution and itineraries Realize on site or door-to-door distribution in the timeframe requested Be responsible of the items distributed Ensure that the approach implemented is respected by all actors involved Participate to organize safe and secure distribution   3.                Develop and reinforce the relationships with INGO, LNGO, authorities, community resources and any other stakeholders on the field to improve the identification system                          Develop and follow up the network of HI community resources within the area of intervention Maintain a flexible system of referrals from community resources to HI team, according their  constraints Share with the other team members the cases located outside of the area of intervention Regularly contact the community resources to get information about the general situation of most vulnerable population affected by the Syrian crisis, and especially within the refugee’s communities     4.       Participate in the analysis and reporting of global issues in the refugee population   In formal and informal meetings with the team, participate to a qualitative analysis of the different kinds of issues, at individual, familial and community level Share in formal and informal meetings with the team the information collected on the field regarding humanitarian actors activities and constraints Participate to report with the tools and the internal system all issues identified Be part of a constructive holistic team work to develop a very qualitative analysis and response for vulnerable persons   5.       To demonstrate an ethic and professional practice:   Respect beneficiary confidentiality. Respect and promote HI’s Policies and report to your line manager any non respect of HI’s policies amongst the teams or partners. Address needs and requests in a professional way. Report any incident or act that causes any harm to beneficiary or to others. Always interact with children with the presence of their parents or caregivers Always respect a refusal of treatment.     6.       Demonstrate willingness to improve professional competences and abilities to increase care quality:   Demonstrate motivation at work. Demonstrate willingness to improve own knowledge and skills by participating actively in any training sessions, capacity building activities… Participate in the different activities that are common to all team members Respect each team member’s positions, work, and specialty Adapt to special situations or demands from supervisor (reporting, etc)   THE CANDIDATE’S REQUIREMENTS (include various soft skills & language skills)   KNOWLEDGE Mandatory : Community work   Preferable : Protection   SKILLS Good communication and listening skills Diplomacy Excellent computers skills (Pack Office) Excelent reporting skills (English)   LANGUAGES Arabic English French is an asset   PERSONAL QUALITIES   Adaptation to specific working conditions Sense of relationship and responsability Capacity to work in team and autonomously Capacity to work in an multidisciplinary and multicultural team Capacity to support high workload Flexibility and availability Dynamism, high level of motivation Interest for humanitarian work Willingness to learn new skills and/or approaches Good capacity to interact with members of the team and different communities Proactive and sense of initiatives Common sense   EXPERIENCES Community work or related in Bekaa Experience in social, or protection field is an asset   Years of experience: 1 year at least