Content & Communications Manager (Daleel Madani Programme)

Background
Lebanon Support is an independent non-governmental, non-religious, non-partisan, and non-profit making Emergency, Recovery and Development information center.
Lebanon Support’s main operational framework is focused on information sharing and management, production and delivery, aiming at enhancing the knowledge base of civil society actors and development, recovery and emergency actors, to best respond to the emerging needs of the vulnerable communities in Lebanon. As it is within Lebanon Support beliefs, that an informed development and recovery and emergency community, renders it more efficient and more effective, thus enabling it to develop adequate strategies and interventions so as to reduce existing vulnerabilities within the country. We promote and support knowledge sharing between organizations based in Lebanon. We do this through the exchange of experiences, ideas and information so as to strengthen the quality and effectiveness in the sector of Emergency, Recovery and Development.

Programme’s Background (Daleel Madani)
daleel-madani.org is a civil society portal and public domain developed, operated and managed by Lebanon Support. It aims to enhance the availability of and accessibility to information about civil society and state intervention, as well as to strengthen civil society cooperation in Lebanon.
daleel-madani.org is conceived conceptually and practically from the right to freedom of information, as addressed by the United Nations General Assembly in 1946, declaring that: “Freedom of information is a fundamental human right and ... the touchstone of all the freedoms to which the United Nations is consecrated.” Lebanon Support believes that daleel-madani.org would serve as a mean to practice that right through practical online tools that allow for more transparency on the work of various actors in development as well as enhance accountability of projects and programs by the beneficiaries and the general public. Thus the design and architecture of daleel-madani.org has a dual purpose: 1) on one hand, it provides civil society in Lebanon with the means and ability to share, publish, and disseminate information and knowledge; 2) on the other hand it provides the general public with a public domain of information and a means of communication with civil society organizations.

General presentation of job requirements
The content and communications manager will be responsible for the following:
- Following up on communications with the members of the portal, as well as contacting new organizations to invite them to become members of the daleel-madani.org portal.
- Following up and monitoring posts published by members to ensure the efficient compliance with editorial guidelines and Lebanon Support publishing standards
- Organize and categorize existing content, as well as new to-be-added content and resources on the portal.
- Maintain an efficient organization of content on the portal to ensure high usability and information retrieval standards
- Work with and assist the portal editor as well as with the Lebanon Support team to publish Tatimma (the civil society newsletter).
- Draft and develop a fortnightly email bulletin to be sent to portal members and subscribers informing them of newly added content to the portal.
- Work and assist the portal editor and the Lebanon Support team in developing new content and resources of relevance to civil society issues and concerns in Lebanon, such as context papers, annotated listing of resources, online libraries among others.
- Follow up on membership and subscription by NGOs and other organizations to the portal.
- Develop outreach and visibility materials for the portal, to ensure higher visits and accessibility to the portal.

Qualifications
1) Bachelor degree in communications, journalism, library studies, or similar fields.
2) Excellent Arabic and English communication skills both in reading, writing.
3) 2 to 3 years of work experience in a similar or related post.
4) Proven knowledge and experience in working with online publishing.
5) Proven proficiency and knowledge in information technology software and tools