Information Officer

JOB PURPOSE: NRC has established two Community Centres in the Bekaa Valley for displaced Syrians. This project reaches out to Syrian families in and around the areas Saadnayel and Aarsal in the Bekaa Valley/Lebanon. NRC seeks to provide information and counselling services relating to access to services; legal status and other related matters. The Information Officer in Aarsal will be primarily responsible for providing information to beneficiaries on how to access services; implement assessments (such as focus groups, interviews and questionnaires); assist in preparing basic information documents; conduct outreach sessions; and participate in other relevant activities. DUTIES AND RESPONSIBILITIES: •Assist in preparing mapping (including written format) of relevant services being provided by other actors. •Assist in conducting regular assessments (including focus groups, interviews, questionnaires) in the Centre and in identified areas. •Conduct information sessions for beneficiaries. •Assist in the sensitisation of the Syrian and host communities on the existing activities offered at the Centre. •Assist in preparing information documents for target communities. •Work closely and coordinate activities with Bekaa Protection and Information Officer and other Community Centre staff. •Receive technical input from ICLA Lebanon team. •Work cooperatively with the beneficiaries and other relevant stakeholders to strengthen the project. •Constantly monitor and follow-up on the quality of services provided at the Centre •Have a clear idea about activities other institutions working in the same area are carrying out with displaced Syrians and, as agreed with supervisor, attend coordination and protection meetings. •Assist in contributing to the development of referral mechanisms in collaboration with other NGOs, Bekaa Protection and Information Officer and NRC Managers. •Attend and participate in relevant meetings, in coordination with relevant NRC staff. •Assist in designing the needed forms, questionnaires and other templates. •Maintain archiving system up to date (both in hardcopies and electronically). •Report weekly & monthly (or more often, if required) on activities and results to the relevant NRC staff. •Carry out administrative tasks as agreed upon. •Perform any other task as assigned by NRC management. Experience Required oExperience in legal and/or protection work. oExperience in providing information services. oExperience in working with community sensitisation. oAbility to work under pressure. Educational Requirements oUniversity education in Law; Legal Services or Social Sciences preferred. Additional Qualities a Successful Candidate Should Possess oTeam spirit oFlexibility oStrong communication (fluency in Arabic and English preferred) and organisational skills. oStrong Computer Skills (Word, Excel, Powerpoint).