Protection/registration Clerk – Protection Unit

Accountability The registration and counselling of asylum-seekers and refugees is carried-out in accordance with UNHCR policies and standards; The identification of vulnerable asylum-seekers and refugees and their referral to other units within the office and/or implementing partners is undertaken in an accurate and timely manner; UNHCR’s protection policies, standards and doctrine are consistently and coherently applied. Persons of concern to UNHCR are adequately received in the office, treated with dignity, kept informed and encouraged to participate actively in matters relating to their protection.  Responsibility Counsel individual asylum-seekers and refugees to manage their expectations on protection, assistance and durable solutions; Identify asylum-seekers and refugees with specific needs and refer them to the appropriate service provider; Prepare detailed records of counselling sessions and follow-up on individual cases; Conduct  registration interviews, maintain registration and counselling database and provide regular input on daily actions specified above; Assist in monitoring the security and safety situation of the refugees and other persons of concern and alerts the protection supervisor in the event of violation of refugee rights; Conduct preliminary protection interviews upon request of Protection supervisor; If required work jointly with the Field/Protection/Programme staff to assess the needs of refugees and other persons of concern and to ensure their needs are met and monitor delivery programme; Draft routine correspondence on individual cases to external partners, including governmental, non-governmental, and refugees themselves; Mainstream age, gender and diversity in all areas of work, and ensure the full participation of persons of concern in matters relating to their own protection; Comply with UNHCR’s policy priorities such as those related to age, gender and diversity as well as HIV/AIDS.  Authority Refer cases to other units within the office and to implementing partners as necessary.