Clerk - Registration/protection Unit

Accountability   The registration and counseling of asylum-seekers and refugees in accordance with UNHCR policies and standards; The identification of vulnerable asylum-seekers and refugees and their referral to other units within the office and/or implementing partners in an accurate and timely manner; The management of expectations of asylum-seekers and refugees Responsibility   1. Conduct detailed registration interviews in which asylum-seekers’ biographical data and refugee claims are recorded; 2. Maintain registration and counselling database and provide regular input on daily actions specified above; 3. Identify vulnerable asylum-seekers and refugees; 4. Counsel individual asylum-seekers and refugees to manage their expectations on protection, assistance and durable solutions; 5. Prepare detailed records of counselling sessions and follow-up on individual cases; 6. Draft routine correspondence based on instructions provided by the supervisor or based on background information available on office files; and 7. Act as interpreter and translator when needed.   Authority Refer cases to other units within the office and to implementing partners as necessary.