PWSN Social Worker

General duties and responsibilities:

• To ensure vulnerable individuals are identified and receive individual case management support in a timely fashion by conducting documentation, assessments, action plans, direct service provision, referrals and follow ups for an assigned case load
• To provide support to vulnerable individuals with protection concerns in the process of psychosocial support and case management.
• To work directly  with other caseworkers and service providers on management of caseload and referral
• To act  at all times according to guiding principles of case management including:
• Approaching a centred client  
• Ensuring confidentiality
•    according to safety concerns
• Practicing anti-discrimination
• Acting according to the best interests of the client
• Ensuring accountability
• Respecting professional boundaries and avoiding conflicts of interest

Case Management:

• Participate in supporting  the identification of individual cases identified by the team or referred by other agencies.
• Conduct psychosocial assessment of vulnerable cases, including environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well-being.
• Plan with the Senior Social Worker/Social Work Manager to conduct home visits to assess the living conditions of the cases.
• Ensure the preparation of accurate case plans for high-risk and vulnerable cases identified with clear outcomes and time-frame.
• Advocate with different institutions and services providers to help beneficiaries to access needed resources and services.
• Collaborate with the medical focal point for all medical cases
• Ensure coordination with other service providers in collaboration with the supervisor in the area of intervention for prompt referral, follow up and share information.  
• Manage, fill, and archive specific forms for profile cases,  referral and report weekly to ensure confidentiality, accuracy and timeliness.
• Monitor and follow up the outcome of the assistance provided.
• Be available to provide basic emotional support for urgent cases.
• Ensure the provision of emergency cash assistance for the most vulnerable clients, according to the needs of the clients, the agreed criteria and the internal procedures and under the supervision of the Social Work Manager/Protection Coordinator.
• Participate in hotline management .
• Participate in weekly casework allocation and planning meetings.
• Ensure that data protection protocols are respected.

•   to participate in meetings and training inside  and outside the center including case management meetings, case conference meetings or any other meetings when required.
• Communicate regularly with the Senior Social Worker/Social Work Manager for updates on achievements and challenges
• Accomplish any other assignments allocated by line managers. 
• Provide comprehensive case management to people with specific need with high risks levels.
• Conduct home visits, offer counseling, and put in place case management. Plan, track and follow the interagency SOPs.

Psychosocial activities:

• Participate and collaborate in recreational, psychosocial, awareness activities conducted inside or outside the center when requested by the Social Work Manager.
• Support the organization of specific events or activities inside or outside the center.