Psychosocial Support Capacity Building Officer (National Contract)

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.  

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.  

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. 

Operating since 2004 in Lebanon, DRC has addressed the needs and rights of vulnerable populations, working initially with Palestinian refugees (since 2004), Iraqi refugees (2007-2010), Lebanese IDPs (during the 2006 conflict), migrant domestic workers (since 2009) and, since 2011, responding to the Syrian refugee crisis.  

DRC Lebanon is currently delivering programming in protection, housing, infrastructure, basic assistance, livelihoods, and community development interventions. This myriad programming seeks to address the immediate needs of displaced populations and concurrently support vulnerable host populations. DRC has five offices spread throughout Lebanon in, Beirut, the Bekaa, Saida, Tripoli and Qobayat.

About the job

Your main duties and responsibilities will be:

• Provide technical guidance, on the job training, coaching and mentoring to the PSS team on child protection, GBV minimum standards and on the principles of psychosocial support, learning and development principles for children and adults. 

• Observe PSS activities at least two days a week and provide technical guidance on facilitation skills, child protection, GBV and PSS key messages and communication skills 

• Ensure that the PSS team meets a minimum amount of referrals to case management, specialized or inter-sectorial services on a monthly basis 

• Work closely and liaise with the Community empowerment team in all community-based related work (i.e. establishment, initiatives and events). 

• Ensure staff are sufficiently trained and supported to enter data and useful information to be used for reporting or communication purposes and to understand the expected outcome and purpose of the project and activities, in addition to support them to develop a weekly, monthly and yearly work plan, update it regularly and follow-up on its implementation in a qualitative manner. 

• Conduct weekly/as needed visits to the partner’s activities, to ensure the implementation is done according to the agreed capacity building plan. 

• In coordination with the Monitoring, Evaluation and Learning (MEL) officer, ensure the quality implementation of the grants’ MEL plan. Share the results and lessons learned in a timely fashion with the relevant parties 

• Contribute to the overall protection monthly report underlining protection issues and related trends and figures in coordination with the Protection Manager 

• Maintain positive relations with local implementing actors, local authorities and other international and local stakeholders through information sharing and coordination 

• Any other duties relating to the nature of the job as directed by the Protection Manager

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About you

To be successful in this role we expect you to have a Bachelor/Degree in Social work, Counseling, psychology or other related field. 

Moreover, we also expect the following:

Required

• Excellent knowledge of psychosocial support basic principles and PSS key messages to vulnerable children and caregivers 

• Excellent knowledge and skills of community based PSS implementation and capacity building. 

• Excellent knowledge of child and adult development and learning and basic facilitation skills 

• Excellent knowledge of safe identification and referral principles 

• Fluency in Arabic and ability to communicate and write clearly in English is a must 

• At least 3 years of experience in international organizations and humanitarian settings, specifically in Child Protection, PSS and/or GBV sectors 

• Good knowledge and understanding of GBV and Child Protection case management 

• Comfortable in a multicultural environment, flexible and able to handle pressure well 

• Ability to maintain confidentiality, respect, non-discrimination and safety of client at all times 

• Computer Literacy (Microsoft Word, Excel and Power point) 

• Excellent interpersonal and problem-solving skills, creativity and flexibility

In this position, you are expected to demonstrate DRC’ five core competencies:   

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback.   

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly.   

Demonstrating integrity: You act in line with DRC’s vision and values. 

We offer

Contract length: 3 months (might be extended)   

Level:  C, equivalent to 1650$ (monthly basic salary) 

Duty Station: Akkar 

Start date: First of February 2018

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact dolene.khairallah@drclebanon.dk.

Application process 

Interested? Then apply for this position by clicking on the apply button or go to www.drc.ngo under current vacancies. 

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 8th of February 2018 

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport. 

For further information about the Danish Refugee Council, please consult our website drc.ngo.