Staff Counsellor (National Contract)

About the job 

Ensure, through support and counseling that DRC and partner staff, especially protection and case management staff, have the skills to recognize signs and symptoms of stress and burnout; learn strategies for self-care; and have access to a support network of peers as well as individual counseling.Your main duties and responsibilities will be:

• Conduct group therapy sessions with protection staff (DRC and partners) on effectively dealing with secondary traumatic stress inherent in the nature of case management and emergency work and exploring ways they can enhance their self-care and psycho-social wellbeing; 

• Conduct individual counselling sessions with staff to support them in processing difficult emotions linked to challenging cases and develop individualized self-care plans. 

• Remain available for remote consultation by phone or skype 

• Provide periodic and anonymised feedback to supervisors, HR or Protection Specialist accordingly on issues that may require their intervention or guidance. 

• Flag urgent or high risk staff care issues that may affect the safety or wellbeing of any staff to the CD and HR manager and advise on actions to be taken, in line with the principle of consent and in the best interest of the concerned staff member. 

• To produce bi-monthly progress reports to the protection specialist to highlight needs and gaps in liaison with national interagency guidelines of the MHPSS working group.

About you 

To be successful in this role we expect you to have a MSC in Counselling Psychology or Clinical Psychology. Moreover, we also expect the following:

Required  

• 5+ years of experience in staff care including in the provision of clinical supervision and debriefing 

• Ability to maintain confidentiality, respect, non-discrimination and safety of client  

• Excellent interpersonal and problem-solving skills, creativity and flexibility 

• Experience in working on secondary traumatic stress in humanitarian settings and/or refugee crisis 

• Good understanding of Syrian refugees’ context and protection concerns 

• Full proficiency in spoken and written English and Arabic 

Desirable 

• Experience working in GBV and child protection programmes and with caseworkers is an advantage. 

• PhD in clinical psychology is an advantage 

In this position, you are expected to demonstrate DRC’ five core competencies:   

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback.   
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly.   
• Demonstrating integrity: You act in line with DRC’s vision and values. 

We offer 

• Contract length: 31st of January 2019 
• Level:  Based on SoP   
• Duty Station: Beirut (with frequent visits to the field offices) 
• Start date: May 2018

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Consultants; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact dolene.khairallah@drclebanon.dk.

Application process 

Interested? Then apply for this position by clicking on the apply button or go to www.drc.ngo under current vacancies. 

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email to Dolene Khairallah will not be considered.

Closing date for applications: 7th of May 2018 

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport. 

For further information about the Danish Refugee Council, please consult our website drc.ngo

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