Protection Desk/Info Assistant (National Contract)

About the job 

The Protection Desk Assistant will be responsible for managing protection desk at the community center and all protection desk locations all over T5 in order to provide information to refugees about available services and to do the right referral to partners and relevant services, ensure proper counseling and information sharing.

Your main duties and responsibilities will be:

1. Manage Protection desk in terms of receiving refugees and host community members 

2. Provide information about available services and hotlines 

3. Conduct safe referral and identification of cases 

4. Conduct outreach visit on weekly basis to reach vulnerable beneficiaries in vulnerable communities 

5. Filing of all the data entry of all referrals and received beneficiaries 

6. Data-entry of relevant information on Alpha database or any relevant database 

7. Inform and update the protection colleagues regarding the service mapping, hotline lists and available services 

8. Provide weekly/monthly report regarding the protection desk as qualitative and quantitative data 

9. Support Protection monitoring team in assessment and referral

About you 

To be successful in this role we expect you to have a bachelor degree in Social work, Political Science, Law, or other related field. Moreover, we also expect the following:

Required  

• At least 2 years’ experience in humanitarian, protection, counseling fields 

• Good knowledge of protection principles in humanitarian settings 

• Good knowledge of vulnerability criteria 

• Ability to maintain confidentiality, respect, non-discrimination and safety of beneficiaries at all times 

• Computer literacy (MS Word and Excel) 

• Previous experience working with Syrian Refugees in Lebanon 

Desirable:  

• Preferred experience in international organization and humanitarian settings 

In this position, you are expected to demonstrate DRC’ five core competencies:   

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback.   
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly.   
• Demonstrating integrity: You act in line with DRC’s vision and values. 

We offer 

• Contract length: until 31 December 2018 
• Level:  B1 
• Monthly Basic Salary: 1250 USD 
• Duty Station: Tripoli 
• Start date: May 2018

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact dolene.khairallah@drclebanon.dk.

Application process 

Interested? Then apply for this position by clicking on the apply button or go to www.drc.ngo under current vacancies. 

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email to Dolene Khairallah will not be considered.

Closing date for applications: 16 May 2018 

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport. 

For further information about the Danish Refugee Council, please consult our website drc.ngo.