The Information Technology Intern will be responsible for providing 1st level Help Desk support for staff. This position is meant to inspire and promote learning essential skills for ground level work in the field of technology. This position may include:
DUTIES
- Support the IT representatives at Caritas
- Support the IT team in the maintenance of hardware, software and other systems
- Participate in the development of new desktops, servers or applications
- Assist in desktop deployments, troubleshooting hardware and software issues
- Take calls to resolve technical problems and implementing new equipment
SKILLS
- Strong verbal/communication skills
- Knowledge of Windows XP/Windows 7/10 desktop support and Microsoft Office products, as well as a basic knowledge of networking
- MCSA/MCSE, CCNE, CCNA knowledge is a plus
- Prior help desk or customer service experience a plus
- Must be able to work a flexible schedule
- Must be a self-starter who is able to multi-task, be a quick learner and work in stressful environments independently and within the group
EDUCATION BACKGORUND
A CIS/MIS Associate’s Degree or undergraduate CIS/MIS major
Intervention Sectors
Refugees
Location
- Lebanon
- Mount Lebanon
- Matn
- Sinn El Fil
Application Deadline
Organisation
Salary Range
< 800 (USD)
Contract Type
Internship
Application Submission Guidelines
Kindly mention in the subject the position you are applying for. Your resume will be forwarded to the HR department for review against the requirements for the role in which you have expressed interest. A member of our Human Resources team will contact you soon if your profile is considered for the job vacancy, and if more information is needed. If you are not being approached by our Human Resources team, please consider your application automatically registered in our database
Requires a Cover Letter?
No
Experience Requirements
No experience required
Education Degree
No Degree Required
Education Degree Details
A CIS/MIS Associate’s Degree or undergraduate CIS/MIS major
Arabic
Fluent
English
Basic
French
Basic
Hide guidelines for wrong answers
No