IM Coordinator

Job Title: IM Coordinator

Positioning: Grade 6

Project Framework: ECHO 7

Duty Station: ZAHLE with possible visits to other GVC Offices in the country

Line Manager: IM Manager/RC

OBJECTIVES: GVC presence in Lebanon dates back to the start of the Syrian Crisis and since then GVC has been implementing emergency and development projects in Bekaa financed by International Donors mainly in Emergency Response.

Gender mainstream, special attention to vulnerable categories, community-based approach and good governance are cross-cutting issues included in all GVC interventions.

Main tasks and responsibilities:

Within this framework, GVC recruits a IM Coordinator who will be responsible to coordinate GVD Data Management at mission level. He/she will be based Zahle office with frequent missions in operational offices in Beirut and Akkar. He/she will be under the direct line management of the Country Director and working in coordination with the IM Platform Manager, Area Manager, Emergency and Development Coordinator, PMs, MEAL team.

Main tasks related to IM Department

• Maintain the IM tools in GVC offices, also supporting other staff in the use
• Maintain the IT infrastructure of GVC office in the country, providing support when requested
• Support the IM Manager in all the activities related to the management of GVC IM/IT infrastructure.

Communications and Working Relationships:

• Support the IM Manager in the coordination with other offices and with other colleagues
• High level of contact with IM Manager, Project Managers and Area Managers in the mission to ensure projects and activities are on track

Dealing with problems

• Review issues and propose and agree solutions with project team.
• Identify and review technical obstacles and implement solution agreed with the team
• Note that this job description must remain flexible, to respond to additional tasks or changes as identified by the line manager.

Qualifications

• Bachelor Degree in Computer Science, ICT-related field or similar subject.
• Knowledge of at least one development language such as Python, Ruby, PHP and/or node.js
• Skilled in the use of computer-based Project Management tools such as JIRA and/or GitHub.
• Professional level of specialized knowledge and technical/functional skills
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Deep understanding of Internet, Intranet, Extranet and client/server architectures.
• Professional experience with Microsoft Windows Server (VBS, VSUS, Active Directory, etc.)
• Good general knowledge of IT applications and services.
• Maintains awareness of emerging technologies and potential application on operations environments.
• Minimum experience of 2-3 years in a similar position.
• Previous work in NGOs will be an asset.

Personal & Interpersonal skills:

• Fluency in written and spoken English and Arabic
• Be able to efficiently communicate, both orally and written
• Understanding of and commitment to humanitarian principles and values
• Passionate for IT project and flexible.
• Ability to work in team.
• Being flexible and with the ability to adjust to changes and new requirements.
• Ability to assess the work required to finish a task and to complete the task on schedule.
• Good organizational and coordination skills being able to successfully manage time, plans, projects and other related tasks.
• Able to prioritize work effectively for execution with limited resources.
• Be exceptionally detail oriented and technically minded.

Good organizational skills and attention to detail: ability to juggle large amounts of details while maintaining big picture.